Park View Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 118 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as the rehab team is frequently cited as top-tier. However, families should be vigilant about monitoring call light response times and proactively follow up with management, as communication lapses and slow assistance have been recurring themes.
Google Reviews
Google Reviews
118 reviews on Google“Families considering Park View Post Acute will find a facility highly praised for its exceptional physical and occupational therapy teams and a compassionate nursing staff. While many reviewers highlight the cleanliness and professional care, there are significant, recurring concerns regarding slow response times to call lights and inconsistent communication from management.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding physical and occupational therapy
- Compassionate and professional nursing staff
- Clean and well-maintained facility
- Friendly and attentive caregivers
Concerns
- Slow response times to call lights/assistance requests (mentioned by 5 reviewers)
- Difficulty reaching staff or management via phone (mentioned by 4 reviewers)
- Inconsistent food quality/flavor (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 122 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses to positive and sensitive reviews, often addressing specific family members by name. For negative reviews, they use a professional, apologetic tone that acknowledges specific grievances and mentions active investigation or improvement efforts.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those services help residents regain independence?
- 2How does the nursing team manage call lights and ensure that residents receive timely assistance when they press their buttons?
- 3What specific protocols are in place to ensure medication management is handled accurately and consistently for every resident?
- 4Could you describe the process for communicating important medical updates or changes in condition to family members?
- 5What kind of daily activities or social events are organized to keep the residents engaged and connected with one another?
- 6In the event of a medical emergency during the night, what is the immediate procedure for care and how is the family notified?
Personalized based on this facility's data
Key Review Excerpts
“My father in law spent two weeks at Park View and I have nothing but praise for the wonderful care he received from the nursing staff to the OT and AMAZING PT services.”
“The staff was wonderful, skilled and compassionate. The food is much better than normal hospital food. There is always fresh vegetables and fresh fruit.”
“The staff they do have do their best, but they need to either double staff or cut the amount of beds in half. My mother would have to wait for hours to go to the restroom, developed a UTI from staffs inability to provide effective attention, and the call button was often ignored or forgotten.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Park View Post Acute has serious concerns with a recent uncorrected abuse protection deficiency and multiple family complaints triggering investigations. The facility shows recurring problems with care planning, resident rights, and medication management across surveys from 2019-2026. While most issues have been corrected, the pattern of repeated deficiencies and complaint-driven inspections suggests ongoing quality challenges that families should carefully evaluate.
Jan 30, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 3, 2025Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 17, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 2, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Apr 29, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jan 14, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jan 30, 2026
$14,380
Ownership & Operations
Who Operates This Facility
Park View Post Acute
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 210 of 328
Ownership & Management
Owners
Flagstone Healthcare North LLC
Owner · Organization
The Ensign Group INC
Owner (parent company) · Organization
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
118 reviews from families & visitors
Official Website
Visit parkviewpostacute.com
Medicare data downloads
Original nursing home datasets
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