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Assisted Living

Five Palms Care Home

Families consistently rate this highly — reviewers highlight personalized and compassionate care. Schedule a visit to confirm the fit.

1217 Lance Drive, Santa Rosa, CA 9540123 bedsLicensed & Active
Google rating
5.0/5

based on 18 Google reviews

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4
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Five Palms Care Home Assisted Living in Santa Rosa, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking a small, intimate setting where the owner is deeply involved in daily care. The high level of communication and expertise in dementia and hospice care provides significant peace of mind. There are no significant recurring complaints to note.

Google Reviews

Google Reviews

18 reviews on Google
Families considering this facility can expect a highly personalized, small-scale environment characterized by the owner's direct involvement and a warm, family-like atmosphere. Reviewers consistently praise the attentive care for dementia and hospice patients, the cleanliness of the home, and the high quality of the nutritious meals provided.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities8.0MedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Personalized and compassionate care
  • Strong owner involvement and communication
  • Clean and welcoming environment
  • High-quality, nutritious home-cooked meals
  • Expertise in dementia and hospice support

Rating Trends

Tap a year to see what changed

2345.02020(4)5.02021(10)5.02022(6)5.02023(6)5.02024(4)5.02025(6)

Distribution · 36 analyzed

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How They Respond to Reviews

83%response rate
Good

The owner provides highly personalized and empathetic responses that frequently use the reviewer's name and reference specific family members. The tone is deeply emotional, often framing the care provided as a 'privilege' or being part of a 'team.'

Questions for Your Tour

  • 1It is wonderful to see how involved the owner is with the residents; how often can we expect to communicate directly with the management regarding our loved one's care?
  • 2The home-cooked meals look lovely in the photos; could you tell us more about how the menu is planned and how you accommodate specific dietary needs?
  • 3Since you specialize in dementia and hospice support, how do you tailor your daily activities to ensure residents stay engaged and comfortable?
  • 4With a small, intimate community of 23 residents, how do you manage medical emergencies or sudden changes in health during the overnight hours?
  • 5We noticed how clean and welcoming the environment is; what are your specific protocols for maintaining such a high standard of cleanliness throughout the home?
  • 6How do you ensure that the personalized and compassionate care mentioned by other families is consistently applied to every resident's unique routine?

Personalized based on this facility's data


Key Review Excerpts

Eva and her staff at Adom Manor care home are highly professional, attentive, and truly care about the elderly folks that live there.

Family of an 87 year old resident · 2024★★★★★

The owner, Eva Kirikiri, is on top of everything at all times and in touch with family members regularly, especially when their loved one has an issue or the family member has a question or concern.

Family of a long-term resident · 2025★★★★★

Eva is meticulous about keeping in contact with you about your loved one's condition. My mother's hospice nurse was always impressed with her attention to detail.

Family of a hospice resident · 2021★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

25total
11 Type A— immediate health risk
14 Type B— non-compliance
Clean record— no deficiencies found
May 13, 2026Other
Clean

FACILITY EVALUATION REPORT

Apr 2, 2026Inspection
Clean

FACILITY EVALUATION REPORT

Mar 5, 2026Other
Clean

The facility underwent a Case Management Visit on March 5, 2026. The visit was conducted unannounced and the purpose was to deliver an Order for Immediate Exclusion for a staff member. No deficiencies were cited during the visit.

Feb 3, 2026Other
Clean

The inspection was conducted as a Case Management follow-up regarding a pending death certificate and the status of a change of ownership application. The licensee was advised on several ongoing administrative issues, including the FTB filing and the requirement for weekly updates. No deficiencies were cited during this specific visit.

Dec 11, 2025Other
Clean

The inspection was a case management follow-up regarding a self-incident/death report. The analyst reviewed the file and spoke with the Licensee. No deficiencies were cited during today's visit.

Nov 14, 2025Complaint
Clean

The case management visit identified several deficiencies, primarily related to recordkeeping and timely reporting. Specific issues include failure to complete pre-admission appraisals, failure to report a major accident (elopement), and failure to update a resident's care plan. The facility was assessed a civil penalty for repeated violations.

Nov 14, 2025Complaint
Clean

The case management visit identified several deficiencies, primarily related to recordkeeping and timely reporting. Specific issues include failure to complete pre-admission appraisals, failure to report a major accident (elopement), and failure to update a resident's care plan. The facility was assessed a civil penalty for repeated violations.

Nov 14, 2025Other
Clean

The case management visit identified several deficiencies, primarily related to recordkeeping and timely reporting. Specific issues include failure to complete pre-admission appraisals, failure to report a major accident (elopement), and failure to update a resident's care plan. The facility was assessed a civil penalty for repeated violations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Credo, Josephine R.

Administrator

ROBERTSON CIRINEO

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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