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Nursing HomeMedicaid

Stratford Pines Nursing and Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2121 Rockwell Drive, Midland, MI 48642100 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 48 Google reviews

5
4
3
2
1
Stratford Pines Nursing and Rehabilitation Center Nursing Home in Midland, MI — Street View
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What this means for your family

This facility is noted for its cleanliness and active social environment, which many families appreciate. However, you must be proactive regarding medical oversight; ensure you have a direct line to the nursing station and verify that pain management protocols are strictly followed, as these are recurring points of concern.

Google Reviews

Google Reviews

48 reviews on Google
Stratford Pines Nursing and Rehabilitation Center receives polarized feedback, with many reviewers praising the facility's cleanliness and the kindness of the staff. However, significant concerns exist regarding communication, responsiveness to call lights, and the consistency of pain management and medical care. Families should be aware that while some report excellent rehab outcomes, others have experienced issues with administrative organization and staffing levels.

Quality Themes

Tap a score for details
Food7.0Staff6.0Clean9.0Activities8.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Clean, well-maintained building
  • Friendly and compassionate nursing staff
  • Effective rehabilitation services
  • Engaging activities and community atmosphere

Concerns

  • Inadequate staffing and slow response to call lights (mentioned by 3 reviewers)
  • Poor communication and difficulty reaching staff after hours (mentioned by 2 reviewers)
  • Inconsistent or delayed pain medication administration (mentioned by 2 reviewers)
  • Administrative disorganization regarding room assignments and intake (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(3)'22(2)'24(7)'26(1)

Distribution · 44 analyzed

5
28
4
7
3
1
2
2
1
6
11 reviews posted between Dec 8, 2025Dec 12, 2025 · 9 were 5-star

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the facility has a strong reputation for its activities program; could you walk me through a typical weekly schedule for residents?
  • 2With a 4-star staffing rating, how do you ensure that call lights are answered promptly during shift changes or peak hours?
  • 3Could you explain your current process for medication administration and how you ensure that residents receive their pain management on a consistent, timely schedule?
  • 4What is the best way for family members to stay in the loop regarding their loved one's care, especially if we have questions after regular business hours?
  • 5I see you have 16 recent state violations; what specific steps has the leadership team taken to address these findings and improve your overall health inspection outcomes?
  • 6How does your administrative team handle the intake and room assignment process to ensure a smooth transition for new residents?

Personalized based on this facility's data


Key Review Excerpts

My Mom has been at Strattord pines for almost 4 yrs now. The Nurses & CNA's have always taken great care of her and I've never had any concerns about her care that's been given.

Long-term resident's family · 2024★★★★

My biggest concern is not being able to talk to a nurse or doctor when I’m concerned about my brother- especially after 5pm. I feel it is important to have phone access to the facility 24 hours

Family member · 2025★★★☆☆

No one comes when you press the call light to use the restroom. People yelling from their rooms. Rehab consisted of 30 minutes twice a week. Food is awful. Definitely understaffed

Rehab patient · 2023★★☆☆☆
Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.62hrs
82%
Registered nurses for medical care
Total Nursing
4.23hrs
OK
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

4

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
19.5%
MI
19.5%
Midland
20.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.2%
Worse than Avg
Here
26.2%
US
19.4%
MI
20.2%
Midland
16.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
12.1%
MI
4.2%
Midland
11.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.4%
MI
15.0%
Midland
13.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.2%
Mixed vs Avgs
Here
98.2%
US
93.4%
MI
95.2%
Midland
99.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.8%
Mixed vs Avgs
Here
10.8%
US
15.3%
MI
13.1%
Midland
10.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.3%
Better than Avg
Here
90.3%
US
79.7%
MI
79.5%
Midland
86.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.2%
Mixed vs Avgs
Here
86.2%
US
81.8%
MI
83.0%
Midland
93.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Mixed vs Avgs
Here
2.6%
US
1.6%
MI
1.2%
Midland
2.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
1penalties
Well above state avg (9.8)
7 complaint-triggered
$16,801 in fines

Stratford Pines has recurring issues with accident prevention and safety that persist across surveys, with families filing reports about safety concerns, wound care problems, and infection control. The facility shows a pattern of fire safety violations and medication management issues. While all deficiencies are marked as corrected, the repeated safety and care quality problems across multiple years suggest ongoing challenges with maintaining consistent standards.

May 8, 2025Complaint
3
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Jan 30, 2025Routine
17
0345Potential for harm · Widespread

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0325Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Jan 30, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 4, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 30, 2023Routine
6
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 5, 2023Complaint
2
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Federal Penalties

Fine

Dec 4, 2024

$16,801

Ownership & Operations

Who Operates This Facility

Owner / Operator

Stratford Pines Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

The Peplinski Group

Chain Size

10 facilities nationwide

Chain avg rating: 2.5/5 · Rank 5 of 10

Ownership & Management

Owners

Ackerman, Ricky

Owner

Baumgarten, Michael

Owner

Peplinski, Todd

Owner

Schade, Jeffery

Owner

Thompson, Brian

Owner

Key personnel

Thompson, BrianAdp of the SnfWinkels, KathyAdp of the SnfWoods, AaronAdp of the SnfPlante & MoranManagerAckerman, RickyManager
Source: Medicare provider data

Contact

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References & Resources

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