Loading EveryPlace content…
Assisted Living · Sterling Heights, MI
44256 Mound Rd., Sterling Heights, MI 48314
Map location from our source data
About this listing
Catalog updated Jul 5, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 93 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
You don't need to know everything. Start with these questions.
Public Google reviewers rate Sterling Heights Comfort Care highly. Reviewers highlight: engaging and frequent social activities, modern, clean, and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sterling Heights Comfort Care (often referred to as Serene Gardens) receives polarized feedback, with many families praising the modern facility, engaging activities, and specific staff members like Jenna. However, a recurring pattern of negative reviews highlights serious concerns regarding understaffing, inconsistent hygiene, and poor communication during off-hours. While many residents appear to thrive, prospective families should be aware of these significant operational inconsistencies.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While specific staff members are highly praised, multiple reviewers report high turnover and rude behavior from others.
Families report difficulty getting calls returned and lack of updates during stressful health situations.
Reviews are split between those praising the modern, clean building and those reporting urine smells and soiled laundry.
Recent reviews specifically praise the quality of chef specials and the staff's attention to dietary needs.
Multiple reviewers highlight a robust, engaging calendar of events that residents actually enjoy.
Multiple reports of missed medication doses indicate significant reliability issues.
One reviewer noted the wing is secure but expressed concerns regarding staffing levels.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 114 analyzed
Key Review Excerpts
“The staff answered every question patiently, the hallways were spotless, and residents actually seemed happy, not just sitting around.”
“The call button was a hit or miss, the wait time was at least 20-35 min. The weekends were the worst.”
“Only improvements would be more staff as room bound residents aren't checked on very often during the day.”
Sterling Heights Comfort Care LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
83 reviews from families & visitors
Official Website
Visit serenegardensmi.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Town Village Sterling Hgts - the Gem Memory Care
< 1 miMemory Care · Sterling Heights, MI
Regency Manor Nursing & Rehabilitation Center
1.0 miNursing Home · Utica, MI
Oakmont Manor
2.4 miAssisted Living · Sterling Heights, MI
Oakmont Sterling
2.5 miAssisted Living · Sterling Heights, MI
Regency at Shelby Township
2.6 miNursing Home · Shelby Township, MI
Pine Ridge of Plumbrook Senior Living
2.9 miAssisted Living · Sterling Heights, MI
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.