Assisted Living

Pine Ridge of Plumbrook Senior Living

Name: Public quality & inspection record for Pine Ridge of Plumbrook Senior Living
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention warm, friendly, and attentive staff. Schedule a visit to confirm the fit.

8350 Plumbrook Road, Sterling Heights, MI 48313|Reported capacity: 238|Licensed & active

Google rating

4.5/5

based on 92 Google reviews

(586) 274-2500 Directions Website

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What this means for your family

Public Google reviewers rate Pine Ridge of Plumbrook Senior Living highly. Reviewers highlight: warm, friendly, and attentive staff, clean, well-maintained, and renovated facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

95 public Google reviews available

Pine Ridge of Plumbrook is widely praised for its beautiful, well-maintained facility, engaging daily activities, and friendly, attentive staff. While many families report high satisfaction with the food quality and the ease of their loved one's transition, some reviewers have raised concerns regarding high costs, unexpected fees, and occasional infrastructure issues like power outages.

Quality Themes

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Strengths

Warm, friendly, and attentive staff
Clean, well-maintained, and renovated facility
Engaging and frequently scheduled daily activities
High-quality, varied meal options

Concerns

High cost and unexpected additional fees (mentioned by 3 reviewers)
Infrastructure issues, specifically recurring power outages (mentioned by 2 reviewers)

Rating Trends

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Distribution · 95 analyzed

How They Respond to Reviews

77%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1With the facility having undergone recent renovations, what specific upgrades have been made to the living spaces and common areas to improve resident comfort?
2I noticed you have a very active calendar; could you walk me through a few of the most popular daily activities that residents currently enjoy?
3To help us plan for the long term, could you provide a clear breakdown of the base monthly rate versus potential add-on fees so we know exactly what to expect?
4Given the importance of reliable infrastructure, what measures or backup systems do you have in place to ensure resident safety and comfort during unexpected power interruptions?
5I see that you engage with families online; how do you typically keep families updated on their loved one's daily well-being and any changes in their care needs?
6How does the culinary team incorporate resident feedback to ensure the meal options remain high-quality and varied for those with different dietary preferences?

Personalized based on this facility's data

Key Review Excerpts

“My mother has been living at Pine Ridge since November of 2022. She is 92 and loves every bit of it. She is active in the fun and engaging daily activities and games. The food is outstanding!”

Resident's daughter · 2024★★★★★

“This is a nice place if your family member is independent. Price is very high and there is an extra charge for every push of the emergency button that they conveniently forget to mention. Beware!”

Family member · 2019★★★★☆

“It’s a beautiful facility with nice residents. Priced well for the location and design of the property. The backup generator has malfunctioned numerous times leaving residents without power for extended periods.”

Resident/Family member · 2024★★★☆☆

Source: 95 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Plumbrook Titleholder, LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(586) 274-2500

trueconnectioncommunities.com

8350 Plumbrook Road

Sterling Heights, MI 48313

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References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

92 reviews from families & visitors

Official Website

Visit trueconnectioncommunities.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.