St Vincent Depaul Residence
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 23 Google reviews

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What this means for your family
While some families report positive experiences with the staff, there are recurring concerns regarding administrative communication and responsiveness. When touring, we strongly recommend asking for a direct contact person for medical requests and observing how quickly staff address non-emergency inquiries to ensure your loved one's needs will be met promptly.
Google Reviews
Google Reviews
23 reviews on Google“Reviews for St. Vincent DePaul Residence are highly polarized and often reflect confusion between the nursing home facility and an associated vocational training or community program. While some families express gratitude for the care provided to their relatives, others report significant frustration regarding administrative delays, poor communication, and environmental concerns in the neighborhood.”
Quality Themes
Tap a score for detailsStrengths
- Professional and respectful staff interactions
- Helpful vocational program coordination
- Supportive environment for long-term residents
Concerns
- Poor communication and delayed responses to urgent requests (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance when they press their call buttons?
- 2I noticed that communication is a top priority for families; what is your standard process for keeping us updated on changes in care or urgent health concerns?
- 3With nine recent state violations noted, what specific steps has the leadership team taken over the past year to improve facility oversight and address these compliance areas?
- 4I read that you have a wonderful vocational program for residents; can you tell me more about how that is integrated into the daily schedule and who is eligible to participate?
- 5Maintaining a clean and comfortable environment is important to us; how often are deep-cleaning schedules performed in resident rooms and common areas?
- 6How does your nursing team coordinate with outside specialists to ensure that medical needs are addressed promptly, especially during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“Terrible experience with Archcare community life. They are extremely delayed at responding to messages and requests and lose messages constantly.”
“I visited here and the service was amazing. The staff was awesome, Jesenia treated my group with the most respect. As a senior, being welcomed this way matters.”
“This program has been such a blessing in the life of my mother and I today makes 2 years since my mom has been here.. They are caring and respectful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies, with families filing four complaint-triggered reports over recent years. The most frequent issues involve resident care planning and assessments, infection control, and safety environment standards. While all violations show correction dates, several problems persist across multiple surveys including food safety, resident assessments, and emergency lighting, suggesting ongoing operational challenges that warrant careful consideration during visits.
Jan 8, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jan 8, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 12, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 7, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Aug 5, 2021Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
St Vincent Depaul Residence
nonprofit
Chain Affiliation
Archcare
7 facilities nationwide
Chain avg rating: 3.7/5 · Rank 6 of 7 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit archcare.org
Medicare data downloads
Original nursing home datasets
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