Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 587 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 1 finding in latest survey
St. Mary's Hospital has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and highly skilled surgical and specialist teams. Review the component ratings and current source records before deciding.
Families can expect highly compassionate and professional nursing and surgical teams, with several reviewers specifically praising specialists in spine, cardiac, and maternity care. However, there are notable concerns regarding ER wait times and inconsistent communication from certain physicians regarding test results.
Quality Themes
Strengths
Concerns
Rating Trends
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Distribution · 252 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The care that I got from the time I came through the doors to the time I left was beyond top notch. Everyone was extremely attentive and compassionate to my needs.”
“I was then admitted, however my total time in the ER room was 10 hours. I was still getting good treatment, but wanted to be taken to a room with a more comfortable bed. I did push the call light once and no one came.”
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
St. Mary's Hospital has recurring deficiencies in nursing staff competency, food safety, and infection control across multiple surveys from 2022-2025, indicating persistent operational challenges. One family filed a complaint regarding infection control issues in 2023. The facility has provided correction dates for all deficiencies, though the pattern of repeated violations in key care areas suggests ongoing quality concerns families should carefully consider.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
St. Mary's Hospital
nonprofit
Owners
St Marys Medical Center, INC
Owner · Organization
Marshall Health Network INC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
587 reviews from families & visitors
Official Website
Visit st-marys.org
Medicare data downloads
Original nursing home datasets
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