St. Mary's Hospital
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 587 Google reviews

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What this means for your family
Choosing St. Mary's Hospital means your loved one is in a facility that ranks well on Medicare quality measures. Families frequently praise: compassionate and attentive nursing staff and highly skilled surgical and specialist teams. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
587 reviews on Google“Families can expect highly compassionate and professional nursing and surgical teams, with several reviewers specifically praising specialists in spine, cardiac, and maternity care. However, there are notable concerns regarding ER wait times and inconsistent communication from certain physicians regarding test results.”
Quality Themes
Strengths
- Compassionate and attentive nursing staff
- Highly skilled surgical and specialist teams
- Professional and caring maternity/NICU care
- Efficient outpatient surgical services
Concerns
- Long wait times in the Emergency Department (mentioned by 2 reviewers)
- Inconsistent physician bedside manner and communication (mentioned by 2 reviewers)
- Issues with facility maintenance/tissues
Rating Trends
Distribution · 252 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that St. Mary's is a large hospital, how do you ensure that long-term nursing home residents receive personalized, consistent communication from their physicians?
- 2With the facility managing a high volume of outpatient and emergency services, how do you ensure the nursing home environment remains quiet and well-maintained for residents?
- 3We noticed the dining experience is an area you are working to improve; what steps are you taking to enhance the meal quality and variety for your 19 residents?
- 4Since the facility handles complex surgical and specialist care, what is the protocol for transitioning a resident from the nursing home side to emergency care if an urgent medical need arises?
- 5With your high CMS health inspection rating, how do you balance the rigorous clinical standards of a hospital setting with the need for a warm, home-like atmosphere for long-term residents?
- 6Could you walk us through the daily activity schedule and how you tailor those programs to keep a small group of 19 residents socially engaged?
Personalized based on this facility's data
Key Review Excerpts
“The care that I got from the time I came through the doors to the time I left was beyond top notch. Everyone was extremely attentive and compassionate to my needs.”
“Charlie Maryasovszky helped my daughter when in nicu. You could see his compassion & love for my daughter. He also communicated with me amazing I think he needs a raise”
“I recently had surgery at St. Mary's spine center by Dr Saulle. He was wonderful. He put me straight into the hospital on my and after surgery I was able to move my arms and hands.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St. Mary's Hospital has recurring deficiencies in nursing staff competency, food safety, and infection control across multiple surveys from 2022-2025, indicating persistent operational challenges. One family filed a complaint regarding infection control issues in 2023. The facility has provided correction dates for all deficiencies, though the pattern of repeated violations in key care areas suggests ongoing quality concerns families should carefully consider.
Feb 26, 2025Routine7
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jan 17, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Jul 26, 2023Routine1
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jul 26, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 18, 2022Routine7
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
St. Mary's Hospital
nonprofit
Ownership & Management
Owners
St Marys Medical Center, INC
Owner · Organization
Marshall Health Network INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
587 reviews from families & visitors
Official Website
Visit st-marys.org
Medicare data downloads
Original nursing home datasets
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