Nursing HomeMedicaid

Riverview Post Acute

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

7743 County Road 1, South Point, OH 45680|100 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.1/5

based on 7 Google reviews

(740) 894-3287 Directions Website

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What this means for your family

While the facility offers strong activity programs and some very dedicated staff members, the reported issues with basic responsiveness and food quality are concerning. We recommend visiting during off-hours to observe how quickly staff respond to call lights and to verify the quality of meal service firsthand.

Google Reviews

7 reviews on Google

“Riverview Post Acute receives polarized feedback, with some families praising the compassionate nursing staff and engaging activities, while others report significant lapses in basic care. Critical concerns include slow response times for assistance and poor food service quality. Prospective families should weigh the positive reports of staff dedication against the reported failures in meeting daily patient needs.”

Quality Themes

Tap a score for details

Strengths

Compassionate and loving nursing staff
Engaging and fun daily activities
Effective rehab support

Concerns

Slow response times for patient assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 7 analyzed

How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given the facility's focus on engaging daily activities, what are some of the most popular programs residents participate in during the week?
2With the current staffing rating, could you walk me through how you manage call light response times to ensure residents receive timely assistance?
3I noticed the rehab support is highly regarded here; how do you coordinate that therapy with the daily nursing care provided?
4What steps are currently being taken to enhance the dining experience and menu variety for residents?
5How does your team handle medical emergencies or urgent health changes, particularly during evening or weekend hours?
6I appreciate that you actively engage with families through your review responses; what is your preferred method for keeping families updated on their loved one's care plan?

Personalized based on this facility's data

Key Review Excerpts

“I have been in healthcare for many years and experienced a personal crisis when my dad had to go into a nursing facility for rehab. We chose Riverview Post Acute for his rehab needs and the staff did not disappoint.”

Rehab patient's family · 2025★★★★★

“Her food never came hot, no milk for coffee, and took forever to assist her when using the restroom.”

Long-term resident's family · 2025★☆☆☆☆

“Sadly, a couple of women behind the main desk are not the friendliest.”

Visitor · 2025★★★☆☆

Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.61hrs

81%

Registered nurses for medical care

Total Nursing

3.26hrs

80%

All nurses + aides combined

Staff Turnover

47%

Lower is better (< 30% = good)

RN Turnover

47%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility44.8%

Worse than Avg

Here

44.8%

12.1%

28.2%

Lawrence

9.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility37.6%

Worse than Avg

Here

37.6%

19.5%

25.4%

Lawrence

28.6%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility3.9%

Better than Avg

Here

3.9%

15.5%

9.4%

Lawrence

17.7%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility7.3%

Mixed vs Avgs

Here

7.3%

14.4%

5.8%

Lawrence

13.8%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility9.2%

Mixed vs Avgs

Here

9.2%

15.3%

6.9%

Lawrence

14.4%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.6%

Better than Avg

Here

97.6%

93.4%

92.6%

Lawrence

93.9%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility71.1%

Worse than Avg

Here

71.1%

79.8%

75.6%

Lawrence

75.7%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility74.7%

Worse than Avg

Here

74.7%

81.8%

78.4%

Lawrence

80.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.9%

Better than Avg

Here

0.9%

1.6%

1.2%

Lawrence

2.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Well below state avg (10.1)

6 complaint-triggered

Families have filed complaints against this facility multiple times, triggering 6 deficiency citations across recent surveys. The main recurring issues involve care planning and assessment, daily living assistance, and infection control problems that have persisted from 2021 through 2024. While the facility corrects violations when cited, the pattern of repeated problems in core care areas suggests ongoing quality concerns families should carefully evaluate.

Sep 25, 2025Routine4 findings

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

Sep 25, 2025Complaint1 finding

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Sep 17, 2024Complaint1 finding

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Jun 27, 2024Complaint3 findings

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 4, 2023Routine8 findings

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0646Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Aug 10, 2023Complaint1 finding

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Riverview Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

280 facilities nationwide

Chain avg rating: 3.2/5 · Rank 5 of 14

Ownership & Management

Key personnel

Jergensen, JoshuaManaging Control - Governing BodyMitchell, JohnManaging Control - Governing BodyProvidence Group Nh, LLCManagerJergensen, JoshuaManagerKelley, ThomasManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(740) 894-3287

riverviewpa.com

7743 County Road 1

South Point, OH 45680

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

7 reviews from families & visitors

Official Website

Visit riverviewpa.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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