St Joseph's Manor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 44 Google reviews
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What this means for your family
St. Joseph's Manor is noted for its clean environment and some highly compassionate staff members, making it a potential option for those seeking a well-maintained facility. However, because multiple reviewers have reported significant issues with understaffing and communication, we strongly recommend that families visit frequently and maintain a proactive role in coordinating with the nursing and medical teams to ensure their loved one's needs are met.
Google Reviews
Google Reviews
44 reviews on Google“St. Joseph's Manor receives highly polarized feedback, with some families praising the compassionate, attentive care and clean environment, while others report severe issues regarding communication, understaffing, and poor medical management. Experiences appear to vary significantly depending on the specific floor, department, or individual staff members involved. Families should be prepared for potential inconsistencies in responsiveness and should maintain active involvement in their loved one's care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Clean and well-maintained facility
- Effective post-surgery rehabilitation
- Warm and welcoming atmosphere
Concerns
- Understaffing leading to slow response times (mentioned by 5 reviewers)
- Poor communication with family members (mentioned by 3 reviewers)
- Inconsistent medical management and physician care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the kindness of your nursing staff; how do you foster that warm and welcoming atmosphere for new residents?
- 2What specific protocols do you have in place to ensure medication management is consistent and error-free for every resident?
- 3How do you ensure that family members are kept informed and updated on their loved one's daily health and well-being?
- 4With the facility being so well-maintained, what kind of daily social activities or outings do you provide to keep residents engaged?
- 5In the event of a medical emergency or a change in a resident's condition after hours, what is the immediate process for physician notification and care?
- 6How does the team manage resident needs during busier shifts to ensure response times remain prompt and attentive?
Personalized based on this facility's data
Key Review Excerpts
“My mother was here for a few weeks and they did great with her. The staff was nice and they really helped her. One of her nurses Elvira was really sweet to my mother.”
“My auntie is living at SJ's, the second facility we have used. Nurses and aids are caring and efficient. The second floor, as I have observed, is clean.”
“The staff is remarkably responsive and compassionate. My family member is staying here. The first time I came I was welcomed in the most warmest way by everyone including the friendly residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St. Joseph's Manor shows recurring issues with fire safety systems and resident care that persist across surveys, requiring careful evaluation. The facility has repeated problems with smoke barriers, fire alarms, and sprinkler systems, alongside concerns about treatment planning and daily care assistance. Families have filed complaints resulting in deficiencies related to resident notification and accident prevention. While the facility has correction dates for most issues, the pattern of similar deficiencies reappearing suggests ongoing operational challenges.
Jan 9, 2026Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that anesthesia apparatus are tested after any adjustment, modification or repair.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 9, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 25, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 13, 2025Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Feb 2, 2024Routine11
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
St Joseph's Manor
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit redeemerseniorliving.org
Medicare data downloads
Original nursing home datasets
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