Holy Redeemer St. Joseph Manor
Limited public data on Holy Redeemer St. Joseph Manor. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 41 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate nursing staff and excellent rehabilitation results. However, families should be prepared to advocate for their loved one, as some reviewers have noted issues with staffing shortages and inconsistent communication regarding resident updates.
Google Reviews
Google Reviews
41 reviews analyzed“Families often praise the compassionate, dedicated nursing and social services staff, particularly regarding end-of-life care and rehabilitation success. However, there are recurring concerns regarding staffing shortages and inconsistent communication between the facility and family members.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Clean and well-maintained facility
- Effective social services and advocacy
- High-quality rehabilitation outcomes
Concerns
- Staffing shortages and high turnover (mentioned by 3 reviewers)
- Inconsistent communication with family members (mentioned by 2 reviewers)
- Repetitive food menu
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and dedicated the nursing staff is here; how do you ensure that same level of care is consistent across all shifts?
- 2Since we value staying connected, what is your preferred method for keeping family members updated on our loved one's daily well-being and any changes in their health?
- 3We noticed the facility is very well-maintained; could you tell us more about how the dining experience is structured and if there is any variety in the weekly menus?
- 4In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care and notification of the family?
- 5What kind of social activities or community outings are available to help residents stay engaged and connected with one another?
- 6How does the social services team work with residents and families to advocate for their specific needs and goals?
Personalized based on this facility's data
Key Review Excerpts
“The staff made sure my mother was comfortable and free of pain at all times, as well as helping me cope with my own well being.”
“They had her walking out of there and doing things I didn’t think she would ever be doing again.”
“Both bring a level of compassion, organization, and follow‑through that makes a real difference for residents and their families.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2025, Holy Redeemer St. Joseph Manor underwent 27 inspections, resulting in 12 clean reports and 38 documented violations. Reported findings included issues regarding staff training and documentation, safety hazards such as tripping risks, and concerns related to resident rights and equipment accessibility.
Nov 13, 2025Routine
The facility did not have a copy of the criminal background check documented for staff person A.
Staff used one resident's glucometer for another resident, violating sanitary condition requirements.
Fire drills were routinely held at the end of the month rather than varying throughout the month.
A resident's Lantus Solostar injection label contained incorrect directions following a discontinued order.
A discrepancy was noted between a resident's actual blood glucose reading and the value documented in the medication administration record.
Sep 25, 2023Routine
The inside of a toilet bowl in the men's shower room on the 4th floor was soiled with feces.
Emergency telephone numbers for the nearest hospital and fire department were not posted by the telephones in the 2nd and 4th floor hallways.
The administrator did not have a copy of the emergency preparedness plan for the local municipality.
Medical evaluations for several residents were missing required information, including health status, cognitive functioning, and medical professional credentials.
Jun 9, 2022Routine
The home failed to post a copy of the waiver request and the Department's written decision in a conspicuous and public place.
The temperature in the main kitchen 2nd freezer was measured at 5 degrees Fahrenheit.
The home's emergency procedures were not posted in a conspicuous and public place.
A highly flammable can of carburetor cleaner was observed stored near the boilers.
The E Stairs exit was the only exit route used during fire drills held from August 2021 to December 2021.
Apr 5, 2021RoutineCleanReport
No deficiencies found during this inspection.
Sep 17, 2020RoutineCleanReport
No deficiencies found during this inspection.
Mar 24, 2020OtherCleanReport
No deficiencies found during this inspection.
Oct 29, 2019Routine
The 2nd floor nurses station was unlocked and unattended, leaving four resident charts accessible to unauthorized individuals.
A direct care staff person had not received the required annual training in areas such as fire safety and resident rights for the 2018 training year.
Three trash cans in the kitchen had holes in their lids, failing to prevent the potential penetration of insects and rodents.
Mar 26, 2019OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Holy Redeemer Health System
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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