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Nursing HomeMedicaid

Rydal Park of Philadelphia Presbytery Homes, INC

Strong Medicare quality ratings; families often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.

1515 the Fairway, Rydal, PA 19046114 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 100 Google reviews

5
4
3
2
1
Rydal Park of Philadelphia Presbytery Homes, INC Nursing Home in Rydal, PA — Street View
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What this means for your family

Rydal Park is an excellent choice for Independent Living, offering a vibrant community and high-quality housing. However, if your loved one requires skilled nursing, rehab, or memory care, you must be prepared to be a daily advocate; multiple families have reported staffing shortages and slow response times in these units.

Google Reviews

Google Reviews

100 reviews on Google
Rydal Park of Philadelphia is a large, upscale Life Plan Community that receives high praise for its Independent Living cottages, well-maintained grounds, and active social environment. However, families of residents in the medical, rehab, and assisted living units frequently report significant concerns regarding understaffing, slow response times to call lights, and inconsistent communication from administration. While many residents enjoy the amenities, those requiring higher levels of care should be prepared to be highly involved in monitoring their loved one's daily needs.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean8.0Activities9.0Meds3.0Memory2.0Comms4.0Value4.0

Strengths

  • Beautiful, well-maintained grounds and facilities
  • Active social community with diverse activities
  • High-quality Independent Living accommodations
  • Professional and friendly staff in many departments

Concerns

  • Slow or unresponsive nursing staff in medical/rehab units (mentioned by 6 reviewers)
  • Inconsistent or poor communication from administration (mentioned by 4 reviewers)
  • Understaffing in assisted living and medical units (mentioned by 4 reviewers)
  • Concerns regarding quality of food and dining services (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'16(3)'18(4)'20(11)'22(11)'24(3)'26(3)

Distribution · 105 analyzed

5
75
4
8
3
2
2
7
1
13

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the high staffing rating, how do you ensure that the nursing team remains responsive and attentive to residents' needs throughout the day and night?
  • 2I noticed that communication is a high priority for families; what is your standard process for keeping us updated on our loved one's health and any changes in their care plan?
  • 3With the beautiful grounds and active social calendar, how do you help new residents integrate into the community and find activities that match their personal interests?
  • 4Regarding the medical and rehab units, what steps are you taking to ensure consistent, timely support for residents who need extra assistance with daily tasks?
  • 5I appreciate that the leadership team is active in responding to feedback; how do you incorporate family input into improving the quality of the dining and meal services?
  • 6Since memory care requires specialized attention, could you walk me through the specific training and safety protocols your staff follows to support residents in that unit?

Personalized based on this facility's data


Key Review Excerpts

If your loved one is at Rydal Park Rehab, check on them daily. Aside from med pass, the halls are vacant with lights on and people yelling help.

Rehab patient's family · 2025★★☆☆☆

The medical center is horrible. If your loved one is there for rehab you better be there every day to assure that care is provided. If your loved one needs assistance to ambulate it can be a long time before a call light is answered.

Rehab patient's family · 2019☆☆☆☆

My family member came to Rydal Park after having hip surgery. She is impressed and so am I! The facility is extremely nice, it is immaculate and they have great food.

Rehab patient's family · 2026★★★★★
Source: 100 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
5.06hrs
OK
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

5

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
12.1%
PA
8.3%
Montgomery
24.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.0%
Worse than Avg
Here
22.0%
US
14.4%
PA
17.6%
Montgomery
8.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.0%
Worse than Avg
Here
24.0%
US
15.4%
PA
17.8%
Montgomery
12.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.2%
Worse than Avg
Here
30.2%
US
19.4%
PA
26.0%
Montgomery
18.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility14.5%
Mixed vs Avgs
Here
14.5%
US
15.3%
PA
18.4%
Montgomery
10.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility20.2%
Mixed vs Avgs
Here
20.2%
US
19.5%
PA
19.9%
Montgomery
23.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility57.8%
Worse than Avg
Here
57.8%
US
79.7%
PA
68.7%
Montgomery
71.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility69.9%
Mixed vs Avgs
Here
69.9%
US
81.8%
PA
69.2%
Montgomery
72.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
PA
1.4%
Montgomery
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (10.1)
2 complaint-triggered

This facility has a pattern of recurring deficiencies across multiple surveys, with families filing complaints about abuse investigation responses and transfer notifications. The most frequent issues involve infection control (cited three times), food safety and nutrition, and resident rights violations. While all deficiencies show correction dates, the repeated problems with infection control and basic safety standards suggest ongoing operational challenges that warrant careful evaluation during your visit.

Mar 6, 2025Routine
11
0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0541Potential for harm · PatternCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0842Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 24, 2024Complaint
1
0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

May 6, 2024Routine
9
0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 13, 2023Complaint
1
0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jul 13, 2023Routine
7
0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rydal Park of Philadelphia Presbytery Homes, INC

Organization Type

nonprofit

Chain Affiliation

Chain Name

Humangood

Chain Size

17 facilities nationwide

Chain avg rating: 4.3/5 · Rank 11 of 17

Ownership & Management

Owners

Humangood Pennsylvania

Owner · Organization

100%

Humangood

Owner (parent company) · Organization

Humangood Cornerstone

Owner (parent company) · Organization

Humangood East

Owner (parent company) · Organization

Key personnel

The Bank of New York Mellon Corporation5% or Greater Security InterestBaker, JudithOfficer / DirectorBarge, RandyOfficer / DirectorBattison, WilliamOfficer / DirectorBrown, HermanOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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