Public Google reviewers rate this highly and often mention compassionate and professional nursing staff. Schedule a visit to confirm the fit.
based on 102 Google reviews
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Public Google reviewers rate Rydal Park Personal Care highly. Reviewers highlight: compassionate and professional nursing staff, engaging social activities and programming. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a high level of care from a professional and compassionate staff, with many reviewers praising the attentive nursing and therapy teams. While the facility is frequently described as beautiful, clean, and offering excellent dining and activities, some families have experienced administrative lapses regarding paperwork and admissions.
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Key Review Excerpts
“The staff is extraordinarily patient and attentive. The job cannot be easy! And they have created activities that my usually very stubborn mother enjoys very much!”
“The facility is extremely nice, it is immaculate and they have great food. But, most importantly, the entire staff in every department is amazing!”
“I have been at Rydal Park/Rydal Waters for over 7 years. I am 92 and am so happy I moved here. I am sorry I did not move in sooner.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Rydal Park Personal Care underwent 33 inspections, resulting in 12 clean reports and 56 recorded violations. Reported findings included issues with facility maintenance, such as broken windows and inadequate ventilation, as well as administrative errors regarding resident documentation and contracts.
A refund check for a deceased resident was not issued within the required timeframe after personal belongings were removed.
An unlocked and unattended laptop on a medication cart in the memory care unit was accessible.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Three unlocked medication carts containing resident prescription and medication information were found in the home, including one unattended in the dining hall with an open, signed-in computer screen.
The facility's training records for a specific staff member lacked details regarding the source, content, and length of each course.
Direct care staff members did not receive required annual training in medication self-administration, personal care service needs, and safe management techniques.
Hallway cameras were positioned in a way that could capture views of residents' apartments, potentially infringing on privacy rights.
A private aide blocked a resident from re-entering the building and used a commanding tone, failing to treat the resident with dignity and respect.
A direct care staff member was providing services without documentation of completing the required Department-approved training and competency test.
The home failed to submit incident reports to the Department regarding residents not receiving morning medications as prescribed.
A staff person did not complete required orientation training on the emergency medical plan and incident reporting within 40 scheduled working hours.
An expired prescription was found in the home's medication cart.
Prescribed medications, including Simethicone, were not available in the home.
A resident eloped from the secured unit and was unaccounted for 1 hour and 35 minutes after staff failed to monitor an open elevator door and notify others.
A direct care staff person was providing unsupervised ADL services without completing the required training and supervised practice.
Resident-home contracts for two residents were not signed by the residents.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Resident records for two residents lacked signed statements acknowledging receipt of resident rights and complaint procedures.
Carpets in the 3rd floor activity room were heavily soiled with stains.
No deficiencies are reported in this inspection record.
Humangood Pennsylvania
nonprofit
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