Rydal Park Personal Care
Families consistently rate this highly — reviewers highlight compassionate and professional nursing staff. Schedule a visit to confirm the fit.
based on 101 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality clinical care and a vibrant social life for their loved ones. However, you should verify the consistency of the admissions process and paperwork handling, as one family reported significant communication issues during the intake period.
Google Reviews
Google Reviews
101 reviews on Google“Families can expect a high level of care from a professional and compassionate staff, with many reviewers praising the attentive nursing and therapy teams. While the facility is frequently described as beautiful, clean, and offering excellent dining and activities, some families have experienced administrative lapses regarding paperwork and admissions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Engaging social activities and programming
- High-quality dining and food variety
- Clean and well-maintained luxury environment
- Excellent rehabilitation and therapy services
Concerns
- Administrative and admissions professionalism
- Apartment cleaning and parking accessibility
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the variety of the dining program; could you tell us more about how the menus are planned and how much choice residents have at mealtime?
- 2The social programming here seems very engaging; what are some of the favorite group activities or outings that residents currently enjoy?
- 3Since the nursing staff is often praised for being so compassionate, how do you ensure that level of personalized care remains consistent during shift changes?
- 4In the event of a medical emergency during the night, what is the specific protocol for getting immediate assistance for a resident?
- 5We noticed the facility is very well-maintained; how often are the individual apartments deep-cleaned to ensure they stay in top condition?
- 6We appreciate how responsive the management is to feedback; how does the administration involve families in the ongoing care and communication process?
Personalized based on this facility's data
Key Review Excerpts
“The staff is extraordinarily patient and attentive. The job cannot be easy! And they have created activities that my usually very stubborn mother enjoys very much!”
“The facility is extremely nice, it is immaculate and they have great food. But, most importantly, the entire staff in every department is amazing!”
“I have been at Rydal Park/Rydal Waters for over 7 years. I am 92 and am so happy I moved here. I am sorry I did not move in sooner.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Rydal Park Personal Care underwent 33 inspections, resulting in 12 clean reports and 56 recorded violations. Reported findings included issues with facility maintenance, such as broken windows and inadequate ventilation, as well as administrative errors regarding resident documentation and contracts.
Nov 24, 2025Routine
An unlocked and unattended laptop on a medication cart in the memory care unit was accessible.
A refund check for a deceased resident was not issued within the required timeframe after personal belongings were removed.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Feb 20, 2025Routine
Three unlocked medication carts containing resident prescription and medication information were found in the home, including one unattended in the dining hall with an open, signed-in computer screen.
Direct care staff members did not receive required annual training in medication self-administration, personal care service needs, and safe management techniques.
The facility's training records for a specific staff member lacked details regarding the source, content, and length of each course.
Oct 9, 2024Routine
A private aide blocked a resident from re-entering the building and used a commanding tone, failing to treat the resident with dignity and respect.
Hallway cameras were positioned in a way that could capture views of residents' apartments, potentially infringing on privacy rights.
A direct care staff member was providing services without documentation of completing the required Department-approved training and competency test.
Apr 2, 2024Routine
The home failed to submit incident reports to the Department regarding residents not receiving morning medications as prescribed.
A staff person did not complete required orientation training on the emergency medical plan and incident reporting within 40 scheduled working hours.
An expired prescription was found in the home's medication cart.
Prescribed medications, including Simethicone, were not available in the home.
Oct 11, 2023Routine
A resident eloped from the secured unit and was unaccounted for 1 hour and 35 minutes after staff failed to monitor an open elevator door and notify others.
A direct care staff person was providing unsupervised ADL services without completing the required training and supervised practice.
Aug 10, 2023Routine
Resident-home contracts for two residents were not signed by the residents.
Resident records for two residents lacked signed statements acknowledging receipt of resident rights and complaint procedures.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Nov 9, 2022Routine
Carpets in the 3rd floor activity room were heavily soiled with stains.
Jun 6, 2022RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Humangood Pennsylvania
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
101 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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