Pomeroy Living Sterling Assisted
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 61 Google reviews
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What this means for your family
Pomeroy Living Sterling is highly recommended for its compassionate staff and clean, welcoming environment, making it a top choice for families needing memory care. However, because the facility is strictly private-pay, families should ensure they have a clear understanding of the financial requirements before beginning the admissions process.
Google Reviews
Google Reviews
61 reviews on Google“Pomeroy Living Sterling is highly regarded by families for its compassionate staff, clean environment, and supportive memory care services. Reviewers frequently praise the admissions team, particularly Tammy, for making the difficult transition into assisted living seamless and stress-free. While the vast majority of feedback is glowing, a small number of critical reviews raise concerns regarding billing practices and alleged staffing issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Clean, well-maintained facility
- Seamless and supportive move-in process
- Engaging activities and community atmosphere
Concerns
- Allegations of understaffing or slow response times (mentioned by 2 reviewers)
- Financial requirements and private pay policies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to shape the daily community experience?
- 2With a capacity of 74 residents, how do you ensure that each individual receives consistent, attentive care throughout the day and night?
- 3Could you walk me through the typical response process when a resident needs assistance, especially during peak hours or overnight?
- 4I’ve heard great things about your activity schedule—what are some of the most popular ways residents here stay connected and engaged with one another?
- 5Could you help us understand the long-term financial structure and any potential policy changes we should be aware of as care needs evolve?
- 6How does your team coordinate with outside medical providers to ensure seamless care for residents who have specific health needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff has a high level of compassion and empathy while caring for each individual with both professionalism and a personal touch. Now that our loved one has been there for month she is thriving in the Memory Care portion of the facility.”
“I had toured another AL facility (which was cheaper), but Pomeroy seemed like a better option, and I was not disappointed. I had dreaded the day I moved my wife to Pomeroy, not knowing what to expect, but Tammy made it seamless transition.”
“The building is beautiful inside you almost wouldn’t know you were in an Assisted Living. It always smells clean which is very important to me.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has maintained substantial compliance with state health and safety regulations during its recent inspections. While the records show the facility has addressed previous corrective action plans, no active or uncorrected deficiencies were noted in the most recent reports.
Jun 26, 2024RoutineCleanReport
No deficiencies found during this inspection.
Aug 10, 2023Routine
Corrective action plan compliance verification for previous violation
Corrective action plan compliance verification for previous violation
Aug 27, 2015OtherCleanReport
No deficiencies found during this inspection.
Feb 27, 2014RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Pomkal Sterling Assisted LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit pomeroyliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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