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Public Google reviewers rate this highly and often mention compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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Public Google reviewers rate Spring Arbor Assisted Living Center highly. Reviewers highlight: compassionate and attentive staff, clean and well-maintained living spaces. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Spring Arbor Assisted Living consistently receives high praise for its compassionate and attentive staff who treat residents like family. Families frequently highlight the cleanliness of the facility, the quality of the food, and the engaging social activities provided for residents.
Quality Themes
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Distribution · 14 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff has been remarkable. The caretakers have taken a personal interest in the residents and made them feel like family. The nursing staff has been knowledgeable and on top of their medical situations throughout.”
“This disease is horrible, but the staff was so attentive to every need, to her very last breath. Mom was always clean and her room was always neat and tidy.”
“Nice place, great people, good food! They all show a genuine interest in the health AND happiness of each resident. Cleanliness of each apartment including laundry, etc. outstanding!”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal report from September 2024 identified several deficiencies, including issues with staff scheduling, failure to update personnel changes with the state, and incomplete resident service plans. While the facility's 2023 review showed substantial compliance, the 2024 report noted a repeat violation regarding supervisor identification on night shifts.
Failure to provide written notice to the department within 5 business days regarding a change in information; specifically, the administrator Kimberly Loomis had not been employed with the facility since April 2024.
Resident B’s service plan lacked specific details regarding transfer needs (e.g., whether standby assistance or one- or two-person assistance was required) despite noting a history of falls.
REPEAT VIOLATION: Staff schedules for August and September 2024 lacked the identification of a supervisor of resident care on the third shift.
Failure to implement a staff training program regarding medication administration as required by the resident service plans.
Failure to conduct a TB test upon an employee's return to employment; Employee #3 returned on July 2, 2024, but no record of a new TB test was found.
No deficiencies are reported in this inspection record.
Ganton Retirement Centers, INC.
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MI LARA — View Official Record
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