Spring Arbor Assisted Living Center
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
Spring Arbor Assisted Living is highly regarded for its compassionate care and clean environment, making it a strong candidate for your loved one. Because there are no recurring negative patterns in the reviews, you can focus your tour on observing the daily interaction between staff and residents to ensure it aligns with your family's specific needs.
Google Reviews
Google Reviews
13 reviews analyzed“Spring Arbor Assisted Living consistently receives high praise for its compassionate and attentive staff who treat residents like family. Families frequently highlight the cleanliness of the facility, the quality of the food, and the engaging social activities provided for residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained living spaces
- Engaging social activities and seasonal events
- Strong communication and support from management
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your strong focus on seasonal events and social engagement, what are some of the upcoming activities or traditions residents are most looking forward to this month?
- 2I noticed how well-maintained the living spaces are; could you walk me through your process for ensuring residents' rooms stay clean and comfortable on a daily basis?
- 3Given the compassionate reputation your staff has built, how do you foster that level of attentiveness and personal connection with each new resident?
- 4Since communication is a priority for your management team, what is the best way for us to stay updated on our loved one's well-being and daily progress?
- 5In the event of a medical concern or emergency, how does your team coordinate care and ensure that family members are kept informed in real-time?
- 6With 88 residents in the community, how do you balance the need for a vibrant social atmosphere with the need for quiet, personalized care for each individual?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been remarkable. The caretakers have taken a personal interest in the residents and made them feel like family. The nursing staff has been knowledgeable and on top of their medical situations throughout.”
“This disease is horrible, but the staff was so attentive to every need, to her very last breath. Mom was always clean and her room was always neat and tidy.”
“Nice place, great people, good food! They all show a genuine interest in the health AND happiness of each resident. Cleanliness of each apartment including laundry, etc. outstanding!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal report from September 2024 identified several deficiencies, including issues with staff scheduling, failure to update personnel changes with the state, and incomplete resident service plans. While the facility's 2023 review showed substantial compliance, the 2024 report noted a repeat violation regarding supervisor identification on night shifts.
Sep 12, 2024Routine
Failure to implement a staff training program regarding medication administration as required by the resident service plans.
Failure to conduct a TB test upon an employee's return to employment; Employee #3 returned on July 2, 2024, but no record of a new TB test was found.
REPEAT VIOLATION: Staff schedules for August and September 2024 lacked the identification of a supervisor of resident care on the third shift.
Resident B’s service plan lacked specific details regarding transfer needs (e.g., whether standby assistance or one- or two-person assistance was required) despite noting a history of falls.
Failure to provide written notice to the department within 5 business days regarding a change in information; specifically, the administrator Kimberly Loomis had not been employed with the facility since April 2024.
Sep 27, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Ganton Retirement Centers, INC.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit gantonretirement.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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