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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 12 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Cascade Senior Care Center has a middle-range Medicare overall rating. Strengths include courteous and patient staff. Some reviewers note concerns about understaffing leading to poor responsiveness and staff burnout (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Cascade Senior Care Center receives praise for its courteous, patient staff and effective physical therapy services. However, families report significant concerns regarding facility cleanliness, specifically persistent odors, and inconsistent communication regarding administrative requests. Additionally, there are reports of staff being overworked and unsupported by management, which may impact long-term care quality.
Quality Themes
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Concerns
Rating Trends
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Distribution · 13 analyzed
Personalized based on this facility's data
Key Review Excerpts
“This facility gave excellent physical and occupational therapy. However, food delivered to the room or even to the dining room was seldom beyond warm.”
“He was only at the facility for a couple hours and the whole visit ended up being a waste of everyone's time, but every step of the way the staff were amazingly courteous, patient, and supportive.”
“This facility, is short staffed like many others. Often a heavy urine smell in the bldg. Misplaced patients clothes.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints triggering 14 of 57 deficiencies, including recent concerns about abuse reporting and care quality. The facility shows persistent issues across fire safety systems, resident care planning, and medication management that repeat across multiple surveys. While all deficiencies show correction dates, the pattern of recurring problems in critical areas like safety systems and care planning suggests ongoing operational challenges families should investigate during visits.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Cascade Senior Care Center
for profit
Nexcare Health Systems
20 facilities nationwide
Chain avg rating: 3.6/5 · Rank 15 of 20
Owners
Nexcare Holdings, LLC
Owner · Organization
Key personnel
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Google Reviews
12 reviews from families & visitors
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