Brightside Assisted Living & Memory Care
Limited public data on Brightside Assisted Living & Memory Care. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 13 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a highly communicative and compassionate environment specifically designed for dementia care. While most families report a 'family-like' experience, you should verify their current protocols for resident monitoring to ensure the high standards of care mentioned by long-term residents are consistently maintained.
Google Reviews
Google Reviews
13 reviews on Google“Families frequently praise Brightside for its compassionate, family-like care and proactive communication regarding medical changes and resident well-being. While the facility is highly regarded for its specialized memory care environment and engaging activities, there is a single critical report of neglect that should be addressed with management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented care
- Proactive medical and medication communication
- Specialized memory care environment
- Engaging and inclusive resident activities
- Long-tenured, knowledgeable leadership
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed how much the leadership team values communication; how do you typically keep families updated on any changes in a resident's medication or medical needs?
- 2With such a specialized memory care environment, how do you tailor daily activities to ensure every resident feels included and engaged?
- 3Since the facility has a close-knit, family-oriented feel, how do you help new residents transition into the community and bond with the long-tenured staff?
- 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 5How does the team proactively manage the unique daily routines and specialized care needs for the 38 residents living here?
- 6Can you tell me more about how the staff fosters a sense of community through the different resident programs you offer?
Personalized based on this facility's data
Key Review Excerpts
“The Brightside staff treats my mom as if she were their own family.”
“The Brightside director, Meaghan, is communicative and is quick to return calls is there is a concern or even if I just want to see how my mom is getting along.”
“Many of the leadership staff have served there since it was opened, which is a big endorsement in a healthcare facility.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding staff professionalism, including the use of profanity and discussing other residents in front of others. Additionally, there have been documented issues with inconsistent hot water temperatures and intentional understaffing on weekend shifts.
Apr 10, 2025Complaint
Staff were not talking in a professional manner in the presence of a resident; staff were heard discussing another resident to a resident and using profanity.
Mar 14, 2025Routine
REPEAT VIOLATION: The temperature of hot water in bathroom sinks and showers of apartments 207, 304, and 404 ranged from 82.2 to 133.5 degrees Fahrenheit, which is outside the required 105 to 120 degrees Fahrenheit range.
Feb 29, 2024OtherCleanReport
No deficiencies found during this inspection.
Jun 23, 2023Complaint
The facility intentionally did not schedule full optimal staffing for weekend day shifts.
Sep 1, 2017OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Brightside Assisted Living LLC
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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