Spanish Trails Rehabilitation Suites
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 439 Google reviews
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What this means for your family
This facility has a very welcoming front-of-house team and effective physical therapy, but there are recurring, serious reports of understaffing and neglect. If you consider this facility, we strongly recommend visiting unannounced during off-hours and asking specifically about the CNA-to-patient ratio and how they handle wound care and hygiene for non-ambulatory residents.
Google Reviews
Google Reviews
439 reviews on Google“Spanish Trails Rehabilitation Suites (also referred to as Fiesta Park Wellness and Rehabilitation) receives polarized feedback from families. While many visitors praise the facility for its cleanliness, welcoming front-desk staff, and effective physical therapy programs, a significant number of reviewers report serious concerns regarding neglect, poor hygiene, and inadequate staffing levels. Families should be aware that while some patients have positive recovery experiences, others have reported issues with wound care, dehydration, and slow response times to basic needs.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming front-desk staff
- Clean, well-maintained facility
- Effective physical and occupational therapy
- Professional and attentive nursing staff (in select cases)
Concerns
- Inadequate staffing leading to slow response times (mentioned by 9 reviewers)
- Poor hygiene and failure to change soiled linens/diapers (mentioned by 7 reviewers)
- Poor quality, cold, or unappetizing food (mentioned by 7 reviewers)
- Neglect of wound care and medical monitoring (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 230 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that physical and occupational therapy are noted strengths here, how do you integrate those therapy sessions into a resident's daily routine to ensure they stay active?
- 2I understand that maintaining timely care is a priority; what is your current process for monitoring call lights to ensure residents receive assistance as quickly as possible?
- 3Could you walk me through your protocols for hygiene and linen changes to ensure residents remain comfortable and clean throughout the day?
- 4I noticed some feedback regarding the dining experience; what steps are you taking to improve the quality and temperature of the meals served to residents?
- 5How does your nursing team coordinate with families regarding updates on wound care and general medical monitoring to ensure we are always kept in the loop?
- 6With your current staffing levels, how do you ensure that each resident receives consistent, personalized attention throughout their stay?
Personalized based on this facility's data
Key Review Excerpts
“The staff were nice. Some are more attentive than others. Perhaps they are short of staff, at times when he Press the Button. no one responded to his needs!”
“1 CNA for 20-30 residents in their short term rehab facility. Left my mother in a soiled diaper for up too two hours everyday. Lack of professional staff and mediocre care.”
“The PT's and OT's were excellent, but they accounted for only one hour of the day. The CNAs are responsible for your experience the rest of the time. There were a few who were diligent and caring, but they couldn't keep up with their responsibilities due to the severe understaffing at this facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Spanish Trails Rehabilitation Suites shows concerning patterns with families filing 25 complaints triggering federal inspections. The facility repeatedly struggles with care planning, resident rights communication, and daily care assistance across multiple surveys from 2023-2025. While the facility reports correcting deficiencies, the persistence of similar issues suggests ongoing operational challenges that families should carefully evaluate before placement.
Feb 9, 2026Complaint6
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jan 2, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Nov 13, 2025Complaint5
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 10, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 25, 2025Routine6
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Apr 25, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Jul 22, 2024
$47,580
Fine
Sep 26, 2023
$9,939
Ownership & Operations
Who Operates This Facility
Spanish Trails Rehabilitation Suites
for profit
Chain Affiliation
Fundamental Healthcare
69 facilities nationwide
Chain avg rating: 2.4/5 · Rank 8 of 68
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
439 reviews from families & visitors
Official Website
Visit fiestaparkrehab.com
Medicare data downloads
Original nursing home datasets
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