Fiesta Park Wellness & Rehabilitation
Strong Medicare quality ratings; families often praise warm, welcoming front desk staff. Still worth an in-person visit.
based on 439 Google reviews

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What this means for your family
This facility has a strong reputation for cleanliness and effective physical therapy, but the recent surge in reports regarding neglect and poor communication is concerning. Families should conduct unannounced visits, specifically during evening or weekend hours, to observe staffing levels and response times firsthand before committing to this facility.
Google Reviews
Google Reviews
439 reviews on Google“Fiesta Park Wellness & Rehabilitation receives polarized feedback, with many families praising the facility's cleanliness, welcoming front desk staff, and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding neglect, including reports of patients left in soiled conditions, poor hygiene, dehydration, and cold, unappealing meals. Families should weigh the positive experiences of short-term rehab patients against the critical reports of inconsistent nursing care and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming front desk staff
- Clean, well-maintained facility
- Effective physical therapy and occupational therapy
- Professional and attentive nursing staff (cited by many)
Concerns
- Neglect and hygiene issues (soiled bedding/diapers) (mentioned by 8 reviewers)
- Poor food quality and cold meals (mentioned by 7 reviewers)
- Understaffing leading to slow response times (mentioned by 6 reviewers)
- Inadequate medical oversight or communication (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 205 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how welcoming the front desk staff is; how does that warm culture translate to the daily care residents receive from the nursing team?
- 2Since we want to ensure our loved one is always comfortable, what specific protocols are in place to ensure timely assistance with hygiene and linen changes?
- 3We are looking for a place with great nutrition; could you tell us more about the meal service, specifically how you ensure food arrives at the right temperature and how much input residents have in the menu?
- 4How does the nursing team manage communication with families, especially when there are updates regarding medication changes or shifts in medical needs?
- 5In the event of a medical emergency after hours, what is the specific process for contacting the physician and notifying the family?
- 6We've noticed your physical and occupational therapy programs are highly regarded; how do you integrate these therapies into a resident's regular daily activity schedule?
Personalized based on this facility's data
Key Review Excerpts
“The biggest flaw in this facility is the food service. Out of 19 days at the facility, the food was decent for 2 days.”
“The PT’s and OT‘s were excellent, but they accounted for only one hour of the day. The CNAs are responsible for your experience the rest of the time. There were a few who were diligent and caring, but they couldn’t keep up with their responsibilities due to the severe understaffing at this facility.”
“My dad was here for 48 hours and they sent him back to the hospital. When the paramedics arrived to transport him he was in such bad condition that they asked if we wanted to file a complaint for elder abuse.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fiesta Park has recurring problems with medication management, nutrition and dietary services, and care planning that persist across multiple surveys from 2022 to 2025, indicating ongoing systemic issues. Families have filed eight complaints triggering federal investigations, resulting in deficiencies related to resident dignity, safety hazards, treatment quality, and dietary accommodations. While all violations show correction dates, the repeated nature of core care deficiencies across years suggests implementation challenges.
Feb 19, 2026Complaint3
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Jan 16, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 15, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 16, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Jan 16, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 9, 2023Routine11
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
Aug 4, 2023
$21,154
Ownership & Operations
Who Operates This Facility
Fiesta Park Wellness & Rehabilitation
for profit
Chain Affiliation
Opco Skilled Management
64 facilities nationwide
Chain avg rating: 2.4/5 · Rank 6 of 52
Ownership & Management
Owners
Arroyo Healthcare 2, LLC
Owner · Organization
Kenwood Trust
Owner (parent company) · Organization
Oxford Square LLC
Owner (parent company) · Organization
Rimpau Holdings Trust
Owner (parent company) · Organization
Sasem Investments LLC
Owner (parent company) · Organization
Wellington Hc Partners LLC
Owner (parent company) · Organization
Gurwitz, Solomon
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Hagins, Elizabeth
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Kaplan, Esther
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Kaplan, Mordechai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Mindle, Adam
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Sternshein, Jennifer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Zimmerman, Caroline
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
439 reviews from families & visitors
Official Website
Visit fiestaparkrehab.com
Medicare data downloads
Original nursing home datasets
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