See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Southfork

Families consistently rate this highly — reviewers highlight compassionate and loving nursing staff. Schedule a visit to confirm the fit.

1345 Jonestown Road, Winston-Salem, NC 2710378 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.3/5

based on 9 Google reviews

5
4
3
2
1

Watch Southfork

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility offers a compassionate environment for some residents, but recent feedback highlights significant administrative and operational hurdles. Families should prioritize verifying the facility's current communication responsiveness and specifically ask about their cleaning protocols and staff supervision during night shifts.

Google Reviews

Google Reviews

9 reviews on Google
Families may find comfort in the compassionate care provided by staff members who are described as loving and attentive to residents' needs. However, there are serious concerns regarding cleanliness, staff attentiveness to call bells, and significant difficulties with the admissions and transfer process.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean3.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate and loving nursing staff
  • Spacious facility layout
  • High quality of care during visits

Concerns

  • Staff inattentiveness and cell phone usage
  • Difficulties with the admissions and transfer process
  • Issues with facility cleanliness

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02018(1)5.02020(1)3.02024(2)5.02025(3)3.02026(1)

Distribution · 9 analyzed

5
7
4
0
3
1
2
0
1
1

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about how compassionate and loving the nursing staff is here; how do you foster that culture of care with your team?
  • 2Since the facility has such a spacious layout, how do you ensure residents stay engaged and connected with others throughout the different areas of the building?
  • 3What specific protocols do you have in place to ensure the facility remains impeccably clean and well-maintained for the residents?
  • 4Can you walk us through your process for handling admissions and transfers to ensure the transition is as smooth and stress-free as possible for our family?
  • 5How does the staff manage communication with families to ensure we are always kept in the loop regarding any changes in a resident's well-being?
  • 6What is the procedure for handling medical emergencies or urgent care needs during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The staff is wonderful. They do an amazing job. My mother has been there for one year. They show her so much love and compassion

Long-term resident's family · 2025★★★★★

Every time I pop in to visit my mother, no matter what day or what time, I ALWAYS find her well cared for. Never have I found a single need unmet, and that's saying something.

Long-term resident's family · 2018★★★★★

Seems like a nice facility, spacious I've been trying to get my father transfered here for months and it's pretty difficult with me not being able to get in contact with anyone via phone

Prospective resident's family · 2026★★★☆☆
Source: 9 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

6total
6deficiencies
Aug 1, 2025Other
Housekeeping And FurnishingsD 074

The facility failed to ensure kitchen floors were kept clean, as evidenced by brown and black grease buildup between the stove and fryers. There was no set cleaning schedule in place, and the Dietary Manager reported an inability to properly clean the area due to a lack of degreaser.

Aug 1, 2025Other
Housekeeping And FurnishingsD 074

The facility failed to ensure that kitchen floors were kept clean. An observation on 07/30/25 revealed brown and black grease buildup on the floor and the sides of equipment between the stove and fryers.

Dec 21, 2022Follow-up
Health Care Orders and ImplementationD 276

The facility failed to ensure the implementation of physician orders for one resident regarding daily blood pressure checks, weight checks, and a laboratory test. Specifically, the resident's electronic medication administration record (eMAR) showed no entries for required daily blood pressure checks for a two-week period in October 2022.

Dec 21, 2022Follow-up
Health Care10A NCAC 13F .0902(c)(3-4)

The facility failed to ensure the implementation of physician orders for one resident. Specifically, the facility did not perform or document required daily blood pressure checks, weight checks, or laboratory tests as ordered by the physician.

Oct 3, 2019Other
Health CareD 273

The facility failed to ensure physician notification for a resident with diabetes when fingerstick blood sugar readings were outside of prescribed parameters. Specifically, multiple elevated blood sugar readings between July and September 2019 were documented without any evidence that the Primary Care Provider was notified.

Oct 3, 2019Other
Health CareD273

The facility failed to ensure physician notification for a resident with diabetes when fingerstick blood sugar readings were outside of prescribed parameters. Specifically, multiple instances of blood sugar readings greater than 300 were documented in the eMAR without any evidence that the Primary Care Provider was notified. Staff admitted to occasionally forgetting to notify the physician when they became busy.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Contact