Southfork
Families consistently rate this highly — reviewers highlight compassionate and loving nursing staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
This facility offers a compassionate environment for some residents, but recent feedback highlights significant administrative and operational hurdles. Families should prioritize verifying the facility's current communication responsiveness and specifically ask about their cleaning protocols and staff supervision during night shifts.
Google Reviews
Google Reviews
9 reviews on Google“Families may find comfort in the compassionate care provided by staff members who are described as loving and attentive to residents' needs. However, there are serious concerns regarding cleanliness, staff attentiveness to call bells, and significant difficulties with the admissions and transfer process.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving nursing staff
- Spacious facility layout
- High quality of care during visits
Concerns
- Staff inattentiveness and cell phone usage
- Difficulties with the admissions and transfer process
- Issues with facility cleanliness
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard such wonderful things about how compassionate and loving the nursing staff is here; how do you foster that culture of care with your team?
- 2Since the facility has such a spacious layout, how do you ensure residents stay engaged and connected with others throughout the different areas of the building?
- 3What specific protocols do you have in place to ensure the facility remains impeccably clean and well-maintained for the residents?
- 4Can you walk us through your process for handling admissions and transfers to ensure the transition is as smooth and stress-free as possible for our family?
- 5How does the staff manage communication with families to ensure we are always kept in the loop regarding any changes in a resident's well-being?
- 6What is the procedure for handling medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The staff is wonderful. They do an amazing job. My mother has been there for one year. They show her so much love and compassion”
“Every time I pop in to visit my mother, no matter what day or what time, I ALWAYS find her well cared for. Never have I found a single need unmet, and that's saying something.”
“Seems like a nice facility, spacious I've been trying to get my father transfered here for months and it's pretty difficult with me not being able to get in contact with anyone via phone”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Aug 1, 2025Other
The facility failed to ensure kitchen floors were kept clean, as evidenced by brown and black grease buildup between the stove and fryers. There was no set cleaning schedule in place, and the Dietary Manager reported an inability to properly clean the area due to a lack of degreaser.
Aug 1, 2025Other
The facility failed to ensure that kitchen floors were kept clean. An observation on 07/30/25 revealed brown and black grease buildup on the floor and the sides of equipment between the stove and fryers.
Dec 21, 2022Follow-up
The facility failed to ensure the implementation of physician orders for one resident regarding daily blood pressure checks, weight checks, and a laboratory test. Specifically, the resident's electronic medication administration record (eMAR) showed no entries for required daily blood pressure checks for a two-week period in October 2022.
Dec 21, 2022Follow-up
The facility failed to ensure the implementation of physician orders for one resident. Specifically, the facility did not perform or document required daily blood pressure checks, weight checks, or laboratory tests as ordered by the physician.
Oct 3, 2019Other
The facility failed to ensure physician notification for a resident with diabetes when fingerstick blood sugar readings were outside of prescribed parameters. Specifically, multiple elevated blood sugar readings between July and September 2019 were documented without any evidence that the Primary Care Provider was notified.
Oct 3, 2019Other
The facility failed to ensure physician notification for a resident with diabetes when fingerstick blood sugar readings were outside of prescribed parameters. Specifically, multiple instances of blood sugar readings greater than 300 were documented in the eMAR without any evidence that the Primary Care Provider was notified. Staff admitted to occasionally forgetting to notify the physician when they became busy.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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