Southern Oaks Therapy and Living Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews
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What this means for your family
The facility is currently in a strong upward trend due to new ownership and highly engaged leadership. While the therapy and nursing teams are highly rated, you should verify that housekeeping standards are being consistently met in your loved one's specific wing.
Google Reviews
Google Reviews
17 reviews on Google“Families will find that the facility has significantly improved under new leadership, with many reviewers praising the active involvement of the CEO and the effectiveness of the therapy programs. However, there is a specific concern regarding cleanliness and responsiveness of housekeeping staff on certain hallways.”
Quality Themes
Strengths
- Effective physical and speech therapy
- Engaged and visible leadership
- Skilled and caring nursing staff
- Positive atmosphere under new management
Concerns
- Inconsistent housekeeping and room cleanliness
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
The owner uses highly repetitive, template-based responses that rarely acknowledge the specific details or individuals mentioned in the reviews. Most responses are simple variations of 'Thank you for your review' or 'Thank you for the kind words.'
Questions for Your Tour
- 1We've heard wonderful things about the physical and speech therapy programs here; how do you tailor these sessions to meet an individual's specific recovery goals?
- 2It's great to see that the leadership team is so active and visible in the facility; how often do administrators interact directly with residents and their families?
- 3We want to ensure the living environment stays comfortable; what specific steps are being taken to maintain consistent cleanliness and housekeeping standards in the resident rooms?
- 4In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
- 5What kind of daily activities or social events are planned to help residents stay engaged and connected with one another?
- 6With the recent changes in management, what are some of the most positive improvements you've seen in the overall atmosphere of the center?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist, his speech therapist, he's walking”
“I work here, and I have family here as a resident. Since weve had a change of Ownership , the place has rapidly improved.”
“I recently visited this facility, and what I liked the most was seeing the new CEO Sheila Foster painting with the residents.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing multiple complaints about infection control, resident care, and living conditions. The most recurring issues involve fire safety and smoke protection systems, resident rights violations, and quality of care problems including incontinence care and specialized medical services. While all deficiencies have correction dates, the facility has faced 37 violations across 6 surveys including 6 complaint-triggered investigations, suggesting ongoing operational challenges families should carefully consider.
Feb 15, 2026Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 6, 2026Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jan 14, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Sep 10, 2025Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Sep 10, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Jun 19, 2025Complaint1
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Ownership & Operations
Who Operates This Facility
West Wharton County Hospital District
for profit
SOUTHERN OAKS THERAPY AND LIVING CENTER LLC
ALAN ROGET
Ownership & Management
Owners
Southern Oaks Therapy and Living Center LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit geminihc.com
Medicare data downloads
Original nursing home datasets
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