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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 24 Google reviews
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Southern Oaks Therapy and Living Center has a middle-range Medicare overall rating. Strengths include effective physical and speech therapy. Some reviewers note concerns about inconsistent housekeeping and room cleanliness. Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families will find that the facility has significantly improved under new leadership, with many reviewers praising the active involvement of the CEO and the effectiveness of the therapy programs. However, there is a specific concern regarding cleanliness and responsiveness of housekeeping staff on certain hallways.
Quality Themes
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
The owner uses highly repetitive, template-based responses that rarely acknowledge the specific details or individuals mentioned in the reviews. Most responses are simple variations of 'Thank you for your review' or 'Thank you for the kind words.'
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist, his speech therapist, he's walking”
“I work here, and I have family here as a resident. Since weve had a change of Ownership , the place has rapidly improved.”
“I recently visited this facility, and what I liked the most was seeing the new CEO Sheila Foster painting with the residents.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families filing multiple complaints about infection control, resident care, and living conditions. The most recurring issues involve fire safety and smoke protection systems, resident rights violations, and quality of care problems including incontinence care and specialized medical services. While all deficiencies have correction dates, the facility has faced 37 violations across 6 surveys including 6 complaint-triggered investigations, suggesting ongoing operational challenges families should carefully consider.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
West Wharton County Hospital District
for profit
SOUTHERN OAKS THERAPY AND LIVING CENTER LLC
ALAN ROGET
Owners
West Wharton County Hospital District
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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