Helens Care INC
Families consistently rate this highly — reviewers highlight high-quality home-cooked meals. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, home-like environment with high-quality meals and attentive care. However, while resident care is highly rated, you should be aware of reported difficulties in professional communication with the owner when dealing with business or networking matters.
Google Reviews
Google Reviews
10 reviews on GoogleHELEN'S CARE is highly regarded by long-term residents and their families for its warm, home-like atmosphere and high-quality home-cooked meals. While most reviewers praise the personalized care and friendly environment, one reviewer reported a highly unprofessional interaction with the owner during a business inquiry.
Quality Themes
Tap a score for detailsStrengths
- High-quality home-cooked meals
- Warm and personalized caregiving
- Clean and well-maintained facility
- Personable and friendly staff
Concerns
- Unprofessional communication from ownership
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
The owner uses generic, repetitive templates for positive reviews and adopts a confrontational, argumentative tone when addressing negative feedback. Instead of addressing service complaints, the owner attempts to shift blame onto the reviewer's intentions.
Questions for Your Tour
- 1Since the home-cooked meals are such a highlight here, could you tell us more about how the menu is planned and if my loved one can have requests?
- 2With such a small, intimate group of eight residents, how do you ensure each person receives truly personalized attention throughout the day?
- 3What is the best way for our family to stay in regular contact with the owners and staff regarding updates on our loved one's well-being?
- 4Could you describe what a typical day of activities and social engagement looks like for the residents in this setting?
- 5How is medical care or emergency assistance handled during the overnight hours if a resident needs immediate help?
- 6We noticed how much the staff values resident care in your community; how do you foster that friendly, welcoming atmosphere for new families joining the home?
Personalized based on this facility's data
Key Review Excerpts
“Helen's house is a great place to call home. Helen loves her people like they are her own, feeds them great, home cooked meals daily, takes them out to do fun activities and is just a joy to watch her take great care of the people who join her facility.”
“I have been at Helen's care for almost 12 years,, the service is wonderful. The food is great, the facility is very clean, everyone get along, everyone is very friendly, and Ms.Helen is sweet as can be”
“It is not like most assisted living places. There are spacious rooms, home cooked meals, freedom from restrictions and much more.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Helen's Care has no current enforcement actions on record. The most recent recorded violations occurred in September 2020 and related to facility compliance with residential board and care standards, including fire alarm power sources and lighting levels.
Sep 10, 2020Routine
Health Code (2 violations) | Life Safety Code (2 violations)
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the primary power source for the fire alarm system was on a dedicated electrical circuit.
Ownership & Operations
Who Operates This Facility
Helens Care INC
for profit
HELEN AKANNI
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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