South Valley Post Acute Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 44 Google reviews

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What this means for your family
This facility is highly regarded by many families for its compassionate memory care and attentive nursing staff. However, you should investigate the recent allegations of neglect and staff conduct closely during your visit to ensure these issues are being addressed.
Google Reviews
Google Reviews
44 reviews on Google“Families often praise the facility for its compassionate and attentive nursing and therapy staff, particularly within the memory care unit. However, a recent highly critical review alleges severe neglect and improper patient handling by some staff members.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Effective memory care support
- Clean and well-maintained environment
- Strong communication with family members
Concerns
- Allegations of patient neglect and improper staff behavior
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so impressive to see your 5-star CMS health inspection rating; what specific protocols do you follow to maintain such high clinical standards?
- 2I noticed you are very active in responding to feedback from the community, so I wanted to ask how you use resident and family input to improve the facility?
- 3Since the staffing rating is a bit lower than your clinical ratings, what steps are you taking to ensure there is always enough support for residents during busy shifts?
- 4What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with each other?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
- 6With a capacity of 106 residents, how do you ensure that each person still receives personalized attention and doesn't feel lost in the crowd?
Personalized based on this facility's data
Key Review Excerpts
“The team of angel humans that take care of my father there are outstanding. And, as hard as it was for us to place him in the memory care unit, I truly would not want him anywhere else.”
“The staff is so incredibly kind. From admissions to the providers, nurses, pt, st and cna’s, the care that is given there is extraordinary.”
“Not only is the staff at Brookshire VERY caring and attentive too there residents. They also make and sure that the family is well informed and involved in all aspects of care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 44 deficiencies across five surveys, including families filing complaints about accident prevention and environmental safety. The most recurring issues involve fire safety systems, medication management, and quality of care problems. Most deficiencies appear corrected after citation, but one recent accident prevention issue remains uncorrected, suggesting ongoing safety concerns that families should investigate thoroughly before placement.
Jan 29, 2026Routine16
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jan 29, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 16, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 13, 2023Routine4
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Sep 8, 2022Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jul 8, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 4, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Aug 7, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jul 1, 2024ComplaintCleanReport
No deficiencies found during this inspection.
May 16, 2024Complaint
A complaint survey, prompted by complaint #CO#35636, #CO35988, #CO36012 and Incident #34978was conducted on 5/15/24 to 5/16/24. One deficiency was cited. Based on observations and interviews, the facility failed to maintain a clean and sanitary homelike environment in one out of three units reviewed.Specifically, the facility failed to ensure the residents experienced a clean and sanitary homelike environment with living spaces free from odors, soiled and damaged floors and walls, chipped paint, clean living common area spaces and availability of clean linens.Findings include:I. Policy and proceduresThe Quality of Life Homelike Environment policy, revised December 2023, was received from the director of nursing (DON) on 5/16/24 at 6:57 p.m. It read in pertinent part,"Staff shall provide person centered care that emphasizes the resident' s comfort, independence and personal needs. "The characteristics of the homelike environment are: -Clean, sanitary, orderly environment; -Comfortable yet adequate lighting; -Personalized furniture and room arrangements; and, -Clean, bed and bath linens."II. ObservationsDuring the survey, from 5/15/24 to 5/16/24, the second floor unit environment common areas were observed on several occasions. The following conditions were observed: -The hallway walls had a thick dried, blackish-brown substance along the bottom of the walls in the hallways.-The floor in the common area outside of the elevator was soiled with bread crumbs, a sticky white substance, and pieces of brown matter. -The dining room tables were soiled with a sticky dried clearish-yellow substance. -There were three large brown recliner chairs observed in the common area. The artificial leather upholstering was cracked and had peeled off on all of the chair' s armrests making them impossible to clean and disinfect properly. The seat cushions and leg rests of the chairs had holes in them and the stuffing was coming out. Pieces of the chair remained from the chairs all over the floor.-The dining area just off the elevators had a strong smell of body odor. The floor was heavily soiled under each table with black stains and large areas of a dried clear substance. -The edges of the floor at the wall were heavily soi..
Jan 22, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
South Valley Post Acute Rehabilitation
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 51 of 328 (Best)
Ownership & Management
Owners
The Ensign Group, INC.
Owner (parent company) · Organization
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit brookshirepa.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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