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Nursing HomeMedicaid

South Valley Post Acute Rehabilitation

Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.

4450 E Jewell Ave, Virginia Village · Denver, CO 80222106 bedsLicensed & Active
Source: CO CDPHE — view official record
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 44 Google reviews

5
4
3
2
1
South Valley Post Acute Rehabilitation Nursing Home in Denver, CO — Street View
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What this means for your family

This facility is highly regarded by many families for its compassionate memory care and attentive nursing staff. However, you should investigate the recent allegations of neglect and staff conduct closely during your visit to ensure these issues are being addressed.

Google Reviews

Google Reviews

44 reviews on Google
Families often praise the facility for its compassionate and attentive nursing and therapy staff, particularly within the memory care unit. However, a recent highly critical review alleges severe neglect and improper patient handling by some staff members.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities4.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Effective memory care support
  • Clean and well-maintained environment
  • Strong communication with family members

Concerns

  • Allegations of patient neglect and improper staff behavior

Rating Trends

Tap a year to see what changed

2344.12021(13)4.92022(11)3.02023(2)5.02024(1)3.02025(2)5.02026(1)

Distribution · 30 analyzed

5
24
4
1
3
0
2
0
1
5

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is so impressive to see your 5-star CMS health inspection rating; what specific protocols do you follow to maintain such high clinical standards?
  • 2I noticed you are very active in responding to feedback from the community, so I wanted to ask how you use resident and family input to improve the facility?
  • 3Since the staffing rating is a bit lower than your clinical ratings, what steps are you taking to ensure there is always enough support for residents during busy shifts?
  • 4What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with each other?
  • 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
  • 6With a capacity of 106 residents, how do you ensure that each person still receives personalized attention and doesn't feel lost in the crowd?

Personalized based on this facility's data


Key Review Excerpts

The team of angel humans that take care of my father there are outstanding. And, as hard as it was for us to place him in the memory care unit, I truly would not want him anywhere else.

Memory care family member · 2024★★★★★

The staff is so incredibly kind. From admissions to the providers, nurses, pt, st and cna’s, the care that is given there is extraordinary.

Family member of a dementia patient · 2022★★★★★

Not only is the staff at Brookshire VERY caring and attentive too there residents. They also make and sure that the family is well informed and involved in all aspects of care.

Rehab patient family member · 2021★★★★★
Source: 44 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
70%
Registered nurses for medical care
Total Nursing
3.22hrs
79%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility27.7%
Worse than Avg
Here
27.7%
US
12.1%
CO
8.5%
Denver
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
15.5%
CO
20.0%
Denver
24.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.1%
Worse than Avg
Here
19.1%
US
14.4%
CO
13.8%
Denver
9.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.4%
Mixed vs Avgs
Here
10.4%
US
19.5%
CO
11.3%
Denver
9.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.5%
Worse than Avg
Here
26.5%
US
19.4%
CO
21.7%
Denver
20.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.8%
Worse than Avg
Here
15.8%
US
15.3%
CO
14.4%
Denver
9.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.9%
Better than Avg
Here
82.9%
US
81.8%
CO
76.3%
Denver
75.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.2%
Mixed vs Avgs
Here
76.2%
US
79.8%
CO
75.6%
Denver
75.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
CO
1.5%
Denver
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (8.8)
2 complaint-triggered

This facility has a concerning pattern of 44 deficiencies across five surveys, including families filing complaints about accident prevention and environmental safety. The most recurring issues involve fire safety systems, medication management, and quality of care problems. Most deficiencies appear corrected after citation, but one recent accident prevention issue remains uncorrected, suggesting ongoing safety concerns that families should investigate thoroughly before placement.

Jan 29, 2026Routine
16
0727Potential for harm · WidespreadResolved (past non-compliance)

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0100Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Jan 29, 2026Complaint
1
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 16, 2024Complaint
1
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Nov 13, 2023Routine
4
0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0927Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Sep 8, 2022Routine
12
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

6total
1deficiencies
Jul 8, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Dec 4, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Aug 7, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jul 1, 2024Complaint
CleanReport

No deficiencies found during this inspection.

May 16, 2024Complaint
N/A0000 & 0584

A complaint survey, prompted by complaint #CO#35636, #CO35988, #CO36012 and Incident #34978was conducted on 5/15/24 to 5/16/24. One deficiency was cited. Based on observations and interviews, the facility failed to maintain a clean and sanitary homelike environment in one out of three units reviewed.Specifically, the facility failed to ensure the residents experienced a clean and sanitary homelike environment with living spaces free from odors, soiled and damaged floors and walls, chipped paint, clean living common area spaces and availability of clean linens.Findings include:I. Policy and proceduresThe Quality of Life Homelike Environment policy, revised December 2023, was received from the director of nursing (DON) on 5/16/24 at 6:57 p.m. It read in pertinent part,"Staff shall provide person centered care that emphasizes the resident' s comfort, independence and personal needs. "The characteristics of the homelike environment are: -Clean, sanitary, orderly environment; -Comfortable yet adequate lighting; -Personalized furniture and room arrangements; and, -Clean, bed and bath linens."II. ObservationsDuring the survey, from 5/15/24 to 5/16/24, the second floor unit environment common areas were observed on several occasions. The following conditions were observed: -The hallway walls had a thick dried, blackish-brown substance along the bottom of the walls in the hallways.-The floor in the common area outside of the elevator was soiled with bread crumbs, a sticky white substance, and pieces of brown matter. -The dining room tables were soiled with a sticky dried clearish-yellow substance. -There were three large brown recliner chairs observed in the common area. The artificial leather upholstering was cracked and had peeled off on all of the chair' s armrests making them impossible to clean and disinfect properly. The seat cushions and leg rests of the chairs had holes in them and the stuffing was coming out. Pieces of the chair remained from the chairs all over the floor.-The dining area just off the elevators had a strong smell of body odor. The floor was heavily soiled under each table with black stains and large areas of a dried clear substance. -The edges of the floor at the wall were heavily soi..

Jan 22, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

South Valley Post Acute Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

342 facilities nationwide

Chain avg rating: 3.2/5 · Rank 51 of 328 (Best)

Ownership & Management

Owners

The Ensign Group, INC.

Owner (parent company) · Organization

100%

Port, Barry

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Horton, ChristopherManaging Control - Governing BodyWilson, HunterManaging Control - Governing BodyJorgensen, DavidOfficer / DirectorBurnam, SoonOfficer / DirectorGraham, JosephOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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