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Nursing HomeMedicaid Investigative

Brookshire Post Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4660 E Asbury Cir, Virginia Village · Denver, CO 8022267 bedsLicensed & Active
Source: CO CDPHE — view official record
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 44 Google reviews

5
4
3
2
1
Brookshire Post Acute Nursing Home in Denver, CO — Street View
Street View

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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (15 vs median 7)
  • High staff turnover (58%)
  • High RN turnover (80%)

Below average in CO · Meets national RN staffing standard · Below chain average · $75,713 in fines · Abuse citation

Source: Medicare data

What this means for your family

Brookshire Post Acute is highly regarded for its compassionate nursing team and strong communication with families, making it a strong contender for rehab and memory care. However, because there are serious, recent allegations regarding staff responsiveness and patient treatment, we strongly advise you to conduct an unannounced visit and observe the floor staff's interaction with residents during off-peak hours.

Google Reviews

Google Reviews

44 reviews on Google
Brookshire Post Acute receives high praise from many families for its compassionate, attentive nursing staff and clean, welcoming environment. While most reviewers describe the care as extraordinary and professional, there are serious, isolated reports of neglect and unprofessional conduct involving staff behavior and patient treatment that prospective families should investigate further.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean9.0Activities6.0MedsN/AMemory8.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Strong communication with family members
  • Effective rehabilitation and post-surgery care

Concerns

  • Allegations of staff neglect, abuse, and ignoring call lights (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'18(2)'21(40)'23(4)'25(4)'26(2)

Distribution · 84 analyzed

5
68
4
2
3
0
2
0
1
14
10 reviews posted between Jun 13, 2021Jun 18, 2021 · 6 were 1-2 star

How They Respond to Reviews

78%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the recent focus on facility improvements, what specific steps are being taken to address the health inspection findings and ensure the highest standard of care?
  • 2I noticed some feedback regarding responsiveness to call lights; could you walk me through your current system for monitoring and ensuring timely assistance for residents?
  • 3With a 3-star staffing rating, how do you ensure that nursing staff have enough time to provide the compassionate, one-on-one attention that many families have praised in your reviews?
  • 4What measures are in place to ensure resident safety and oversight, particularly during night shifts or busy periods?
  • 5Could you describe the daily activity schedule and how you tailor these programs to keep residents engaged and socially connected?
  • 6How does your clinical team coordinate with families when there is a change in a resident's condition or a medical emergency?

Personalized based on this facility's data


Key Review Excerpts

It is surely not the prettiest place aesthetically, but the team of angel humans that take care of my father there are outstanding. And, as hard as it was for us to place him in the memory care unit, I truly would not want him anywhere else.

Memory care family member · 2024★★★★★

The staff is so incredibly kind. From admissions to the providers, nurses, pt, st and cna’s, the care that is given there is extraordinary. I know my loved one is safe and I cannot ask for more!

Memory care family member · 2022★★★★★

This truly is a skilled nursing center that gets seniors back on their feet. All of the staff are very professional and caring.

Rehab patient's family · 2014★★★★★
Source: 44 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.86hrs
OK
Registered nurses for medical care
Total Nursing
3.39hrs
83%
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.4%
Worse than Avg
Here
29.4%
US
15.4%
CO
20.0%
Denver
23.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
19.5%
CO
11.3%
Denver
9.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
15.3%
CO
14.4%
Denver
10.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
14.4%
CO
13.8%
Denver
9.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
12.1%
CO
8.5%
Denver
7.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
5.3%
CO
5.0%
Denver
3.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility50.0%
Worse than Avg
Here
50.0%
US
81.8%
CO
76.3%
Denver
76.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
3penalties
Well above state avg (8.8)
11 complaint-triggered
$75,713 in fines

Families have filed multiple complaint reports, resulting in 11 complaint-triggered deficiencies including serious concerns about resident protection from abuse and neglect, accident prevention, and wound care. The facility shows recurring problems with administration oversight, medication management, and resident protection that persist across multiple surveys from 2022 through 2026, though all issues have correction dates indicating the facility addresses problems when cited.

Jan 6, 2026Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Oct 16, 2025Complaint
2
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Jan 16, 2025Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0940Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Jan 16, 2025Complaint
2
0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 25, 2024Routine
13
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0603Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Oct 12, 2023Complaint
6
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Federal Penalties

Fine

Oct 16, 2025

$46,638

Fine

Oct 12, 2023

$29,075

Payment Denial

Oct 12, 2023

12-day denial

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

5total
2deficiencies
Dec 1, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Mar 31, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Mar 14, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 29, 2025Routine
N/A0000, 0211, 0291 and 9 more

K-000 - INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on January 29, 2025 for compliance with the National Fire Protection Association, (NFPA 101) .. STANDARD is not met, as evidenced by observation and staff interviews during the survey; it was determined that the facility failed to arrange the exit access so that exits are readily accessible at all times per Life Safety Code 101 Section 19.2.2.2.4, 7.2.1.5.3.The Conference room door is equipped with a slide-action locking device, and two rele.. STANDARD is not met, as evidenced by: Based on record review and staff interviews during the survey, it was determined that the facility failed to maintain emergency power systems in accordance with section 19.2.9.1 of the Life Safety Code and the referenced 2010 NFPA 110, Section 8.3.8 Maintenance and Operational Testing. The facility .. STANDARD not met as evidenced by the following: During the review of the facility records confirm that the facility had the kitchen-hood-exhaust-system inspection as required by NFPA 96 (Chapter 11, Section 11.2.1). The facility was unable to provide documentation showing that the kitchen suppression system had been inspected and se.. STANDARD not met as evidenced by: Based on observation and staff interview during the survey, it was determined that the facility failed to maintain sprinkler protected hazardous areas in accordance with Life Safety Section 19.5.4.1, 9.5 and NFPA 82. 1. The laundry cute door servicing the basement and the first floor would not clos.. STANDARD not met as evidenced by: Based on observation and staff interview, it was determined that the facility failed to maintain all oxygen cylinders in storage as required by 2012 NFPA 99 Section 11.6.2.3. In the activity storage room, freestanding helium cylinders were not secured. These cylinders must be properly secured using chains.. STANDARD not met as evidenced by: It was determined through observation during the survey that the facility failed to provide flame retardant or coatings that comply with NFPAS 101 19.7.5.6, and NFPA 701, Standard Methods of Fire Tests for Flame Propagation of Textiles and Films.The corridor doors in the special needs unit are completely .. STANDARD not met, as evidenced by testing and staff interviews of the emergency lighting during the facility tour; it was determined the facility needed to maintain the battery-powered emergency lights per 7.9.3 and 19.2.9.1. The emergency backup lighting in the kitchen and generator housing did not illuminate when the test button .. STANDARD not met, as evidenced by the observation and staff interview during the survey. It was determined that the facility failed to maintain corridor doors per the Life Safety Code Section 19.3.6.3. 1. Door openings in the cross-corridor of the dining room do not latch and close completely into the doorframes, compromising the 20-minut.. STANDARD not met: Based on observation and staff interviews during the survey, it was determined that the facility needed to maintain the trans-filling of oxygen storage room ventilation per NFPA 99 - Health Care Facilities, 9.3.7.2 and NFPA 55 Compressed Gases and Cryogenic Fluids Code. The oxygen trans-filling room is not mechanically ventilat.. STANDARD not met: Based on record review, it was determined that the facility failed to maintain the automatic sprinkler system per National Fire Protection Association (NFPA) Standards 13 and 25. 1. During the survey, the record review revealed that the facility did not inspect and test the automatic sprinkler system semi-annually, as required b.. STANDARD was not met, by testing and staff interviews during the facility tour of the exit signage, it was determined that the facility failed to maintain the marking of means of egress per Life Safety 101 Section 7.10. Exit signs would not illuminate when the test button was pressed in the kitchen corridor.7.10.5.2* Continuous Illumination.7.10.5.2.1 ..

Jan 16, 2025Complaint
N/A0000, 0039, 0552 and 11 more

A recertification survey with complaints #CO36676, #CO37241, #CO37936, #CO38672, #CO38737 and Incident #37914 was completed on 1/12/25 to 1/16/25. Twelve deficiencies were cited. An Emergency Preparedness survey was conducted from 1/12/25 to 1/16/25. One deficiency was cited. Based on observation,record review and interviews, the facility failed to assist residents in obtaining routine or emergency dental services, as needed for one (#14) of two residents reviewed for dental services out of 30 sample re.. Based on observations and interviews the facility failed to store, prepare, distribute and serve food in a sanitary manner in the kitchen.Specifically, the facility failed to:-Ensure raw animal food was separated from ready to eat fo.. Based on observations and interviews, the facility failed to provide a safe, functional, sanitary and comfortable environment for residents, staff and the public.Specifically, the facility failed to ensure the laundry room was free fr.. Based on observations, record review and interviews, the facility failed to ensure one (#113) of three residents reviewed for assistance with activities of daily living (ADL) out of 30 sample residents received appropriate treatmen.. Based on observations, record review and interviews, the facility failed to ensure three (#32, #60, #50) of five residents reviewed for activities out of 30 sample residents received an ongoing program of activities designed to me.. Based on record review and interviews, the facility failed to complete a performance review of every nurse aide at least once every 12 months and provide regular in-service education based on the outcome of these reviews for two .. Based on record review and interviews, the facility failed to develop a comprehensive care plan for two (#46 and #9) of six residents out of 30 sample residents for services to attain or maintain the resident' s highest practicable physica.. Based on record review and interviews, the facility failed to develop, implement and maintain an effective training program for staff based on the facility assessment and resident population for four of five certified nurse aides (CNA).. Based on record review and interviews, the facility failed to ensure a prompt resolution was provided to residents involved in group grievances. Specifically, the facility failed to provide a prompt and effective resolution for resident.. Based on record review and interviews, the facility failed to ensure one (#47) of five residents out of 30 sample residents had the right to be informed of and participate in their treatment,the right to be informed, in advance, of .. Based on record review and interviews, the facility failed to ensure that the medical record was complete and accurate in keeping with accepted standards of practice for one (#63) of four residents reviewed for medical record .. Based on record review and interviews, the facility failed to follow established requirements for testing the emergency preparedness plan.Specifically, the facility failed to complete a second community-based, facility-based f.. Based on record review and interviews, the facility failed to inform one (#60) of three residents reviewed for beneficiary notices and appeal rights out of 30 sample residents of changes in their services covered by Medicare in a..

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brookshire Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

279 facilities nationwide

Chain avg rating: 2.9/5 · Rank 174 of 260

Ownership & Management

Owners

Centennial Master Tenant, LLC

Owner · Organization

100%

Providence Group Nh, LLC

Owner (parent company) · Organization

100%

Key personnel

Horton, ChristopherContracted Managing EmployeeMbida, ZacharieW-2 Managing EmployeeApt, FrederickOfficer / DirectorHancock, MarkOfficer / DirectorJergensen, JoshuaOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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