South Ridge
Limited public data on South Ridge. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 5 Google reviews

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What this means for your family
If your primary goal is intensive physical or occupational therapy, the rehab staff at this facility have a proven track record of helping patients regain mobility. However, you should investigate the current state of the facility's cleanliness and staff professionalism, as recent reports indicate significant issues with odors and staff attitude.
Google Reviews
Google Reviews
5 reviews on Google“South Ridge offers highly effective rehabilitation services, with patients reporting significant physical progress through dedicated physical and occupational therapy. However, recent feedback highlights serious concerns regarding facility cleanliness, unpleasant odors, and unprofessional staff behavior.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Effective rehabilitation programs
- Attentive and motivating therapy staff
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about your physical and occupational therapy programs; how do you tailor those rehabilitation plans to each resident's specific goals?
- 2With such a small, intimate community of 20 residents, how do you ensure the common areas and private rooms are kept meticulously clean and comfortable every day?
- 3What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
- 4Can you walk me through your protocol for handling a medical emergency or a sudden change in a resident's health during the night?
- 5The therapy staff here is often described as very motivating; how do you foster that kind of positive, encouraging environment among your team?
- 6How do you involve families in the care planning process to ensure we are all on the same page regarding our loved one's well-being?
Personalized based on this facility's data
Key Review Excerpts
“The rehab I received herevis amazing. When I arrived, I felt useless. I needed a machine to assist in moving me into /out of bed, etc. Now I can sit up, stand, walk with a walker, transfer all with minimal or zero assistance.”
“My therapist Melissa had a comprehensive plan for me that she could also modify as conditions changed. She was very attentive and I feel I made significant progress.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has faced several serious investigations regarding staff sleeping on duty and fire safety violations that led to a temporary disapproval rating from the Fire Marshal. Recent inspections also identified maintenance issues including improper water temperatures and presence of mold/mildew in bathrooms.
Nov 25, 2024Routine
Broken tiles in shower and a small hole in the bathroom wall in room #100.
Loose baseboard in the bathroom near the shower in room #116.
Apparent mold/mildew on the caulking in the main shower room.
Broken tiles in the shower in room #102 and a missing toilet paper holder.
Apparent mold/mildew in the shower in room #102.
Hot water temperature in resident rooms 100-112 was between 129-131°F (exceeding the 105-120°F limit); hot water in rooms 113-118 was between 91-101°F (below the 105-120°F limit).
Loose baseboard behind the bed in room #106.
Visitor seating (couch) in the hallway was old and worn.
Apr 2, 2024Complaint
Fire safety inspection disapproval rating due to: improper electrical wiring in IT closet (extension cord through wall/power strip piggybacking); missing kitchen hood cleaning documentation; unauthorized storage in room #110; unauthorized storage in therapy office; missing annual fire extinguisher inspection documentation; and a blocked secondary door in the therapy office.
Nov 29, 2023Complaint
Allegations of staff sleeping during midnight shift and resident neglect (failure to change briefs and brush teeth).
Ownership & Operations
Who Operates This Facility
Nrmi LLC
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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