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Assisted Living

South Ridge

Limited public data on South Ridge. Call, tour, and ask to meet current residents' families — your own impression matters most.

25911 Middlebelt, Farmington Hills, MI 4833620 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.8/5

based on 5 Google reviews

5
4
3
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1
South Ridge Assisted Living in Farmington Hills, MI — Street View
Street View

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What this means for your family

If your primary goal is intensive physical or occupational therapy, the rehab staff at this facility have a proven track record of helping patients regain mobility. However, you should investigate the current state of the facility's cleanliness and staff professionalism, as recent reports indicate significant issues with odors and staff attitude.

Google Reviews

Google Reviews

5 reviews on Google
South Ridge offers highly effective rehabilitation services, with patients reporting significant physical progress through dedicated physical and occupational therapy. However, recent feedback highlights serious concerns regarding facility cleanliness, unpleasant odors, and unprofessional staff behavior.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean1.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Exceptional physical and occupational therapy
  • Effective rehabilitation programs
  • Attentive and motivating therapy staff

Rating Trends

Tap a year to see what changed

2343.02016(1)5.02020(1)5.02021(1)5.02024(1)1.02025(1)

Distribution · 5 analyzed

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0
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1
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0
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about your physical and occupational therapy programs; how do you tailor those rehabilitation plans to each resident's specific goals?
  • 2With such a small, intimate community of 20 residents, how do you ensure the common areas and private rooms are kept meticulously clean and comfortable every day?
  • 3What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
  • 4Can you walk me through your protocol for handling a medical emergency or a sudden change in a resident's health during the night?
  • 5The therapy staff here is often described as very motivating; how do you foster that kind of positive, encouraging environment among your team?
  • 6How do you involve families in the care planning process to ensure we are all on the same page regarding our loved one's well-being?

Personalized based on this facility's data


Key Review Excerpts

The rehab I received herevis amazing. When I arrived, I felt useless. I needed a machine to assist in moving me into /out of bed, etc. Now I can sit up, stand, walk with a walker, transfer all with minimal or zero assistance.

Rehab patient · 2024★★★★★

My therapist Melissa had a comprehensive plan for me that she could also modify as conditions changed. She was very attentive and I feel I made significant progress.

Rehab patient · 2021★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
10deficiencies

Key Findings

The facility has faced several serious investigations regarding staff sleeping on duty and fire safety violations that led to a temporary disapproval rating from the Fire Marshal. Recent inspections also identified maintenance issues including improper water temperatures and presence of mold/mildew in bathrooms.

Nov 25, 2024Routine
R 400.15403(1)

Broken tiles in shower and a small hole in the bathroom wall in room #100.

R 400.15403(1)

Loose baseboard in the bathroom near the shower in room #116.

R 400.15403(2)

Apparent mold/mildew on the caulking in the main shower room.

R 400.15403(1)

Broken tiles in the shower in room #102 and a missing toilet paper holder.

R 400.15403(2)

Apparent mold/mildew in the shower in room #102.

R 400.15401(2)

Hot water temperature in resident rooms 100-112 was between 129-131°F (exceeding the 105-120°F limit); hot water in rooms 113-118 was between 91-101°F (below the 105-120°F limit).

R 400.15403(1)

Loose baseboard behind the bed in room #106.

R 400.15403(2)

Visitor seating (couch) in the hallway was old and worn.

Apr 2, 2024Complaint
MCL 400.720

Fire safety inspection disapproval rating due to: improper electrical wiring in IT closet (extension cord through wall/power strip piggybacking); missing kitchen hood cleaning documentation; unauthorized storage in room #110; unauthorized storage in therapy office; missing annual fire extinguisher inspection documentation; and a blocked secondary door in the therapy office.

Nov 29, 2023Complaint

Allegations of staff sleeping during midnight shift and resident neglect (failure to change briefs and brush teeth).

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nrmi LLC

Source: State licensing data

Contact

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References & Resources

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