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Assisted Living · Farmington Hills, MI
31525 W. 12 Mile Road, Farmington Hills, MI 48334
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 209 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Farmington Hills Comfort Care highly. Reviewers highlight: warm, attentive, and compassionate staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Farmington Hills Inn receives high praise from many families who describe the staff as compassionate, attentive, and friendly, creating a welcoming home-like environment. However, there are serious, concerning reports regarding hygiene, neglect, and unprofessional staff behavior in the memory care unit that prospective families must investigate thoroughly. While many reviewers highlight the cleanliness and activities, the stark contrast between the positive and negative experiences suggests significant inconsistency in care quality.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as caring, others report serious neglect and unprofessional behavior.
The owner's responses to negative reviews suggest a disconnect between management awareness and reported incidents.
Most reviews describe the facility as spotless, but there are specific reports of severe hygiene issues in memory care.
Multiple reviewers specifically praise the quality of the food and the cleanliness of the dining room.
Reviewers frequently mention a variety of activities and entertainment options for residents.
Two separate reviews cite severe neglect and unsanitary conditions specifically within the memory care unit.
One reviewer expressed frustration regarding requests for additional payment despite poor care conditions.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 55 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The staff was friendly, professional, and accommodating. They took into consideration our circumstances and assisted us. Aesthetically it is pleasing. The residents rooms seem to be a good size and modern.”
“The smell in the memory care unit smells like sewer. Employees arguing and about to get in fights in front of us. Resident wasn’t changed and had feces under nails. Clothes missing.”
“From my experience dealing with Farmington Hills Inn was an nightmare for my love one. Every time I looked around they had to go to the hospital. Bruises, carpet burns, feces under nails etc...”
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit farmingtonhillsinn.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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