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Public Google reviewers rate this highly and often mention warm, attentive, and patient staff. Schedule a visit to confirm the fit.
based on 27 Google reviews
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Public Google reviewers rate Farmington Hills Inn highly. Reviewers highlight: warm, attentive, and patient staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Farmington Hills Inn receives high praise from many families who describe the staff as compassionate, attentive, and professional. However, there are serious, recurring allegations from multiple reviewers regarding poor hygiene in the memory care unit, missing personal items, and unprofessional staff behavior. Families considering this facility should weigh the positive reports of a clean, active environment against these critical concerns regarding resident care and safety.
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Distribution · 46 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“Every time I looked around they had to go to the hospital. Bruises, carpet burns, feces under nails etc... Every time I would be on my way to visit my love I would have anxiety because I wouldn't know what to expect when I got there.”
“The smell in the memory care unit smells like sewer. Employees arguing and about to get in fights in front of us. Resident wasn’t changed and had feces under nails.”
“Management and staff are very helpful and caring. They go out of their way to accommodate my Dad’s needs and do everything they can to make him feel important and cared for.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at Farmington Hills Inn have identified serious concerns regarding resident safety, including a resident wandering far from the facility unnoticed, unauthorized staff members administering medication, and the use of unapproved bedrails as restraints. Families should be aware of these lapses in supervision and clinical oversight.
Failure to maintain an organized program for supervision; a resident was missing for approximately 10 hours and found 7.5 miles away without staff knowledge or a formal protocol to ensure resident whereabouts.
An unauthorized person (a dietary aide/family member of staff) was permitted to pass medications to residents without being trained to do so.
Inadequate supervision and failure to update service plans; a resident's service plan was outdated and did not reflect her need for assistance with transfers/ambulation. Additionally, an unsecured bedrail was being used as an unauthorized restraint without a physician's order.
Alycekay Co.
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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