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Assisted Living · Farmington Hills, MI
30350 W. Twelve Mile Road, Farmington Hills, MI 48334
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 137 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Farmington Hills Inn highly. Reviewers highlight: warm, attentive, and patient staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Farmington Hills Inn receives high praise from many families who describe the staff as compassionate, attentive, and professional. However, there are serious, recurring allegations from multiple reviewers regarding poor hygiene in the memory care unit, missing personal items, and unprofessional staff behavior. Families considering this facility should weigh the positive reports of a clean, active environment against these critical concerns regarding resident care and safety.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as caring, others report serious neglect and unprofessional behavior.
Management responses to negative reviews suggest a disconnect between family concerns and facility oversight.
General facility cleanliness is often praised, but specific reports of poor hygiene in memory care significantly lower the score.
Multiple reviewers specifically praise the food quality and the dining room environment.
Reviewers frequently mention a variety of weekly and monthly entertainment and activities.
Multiple reviewers reported severe sanitation issues and neglect within the memory care unit.
At least one reviewer expressed frustration regarding cost increases despite poor quality of care.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“Every time I looked around they had to go to the hospital. Bruises, carpet burns, feces under nails etc... Every time I would be on my way to visit my love I would have anxiety because I wouldn't know what to expect when I got there.”
“The smell in the memory care unit smells like sewer. Employees arguing and about to get in fights in front of us. Resident wasn’t changed and had feces under nails.”
“Management and staff are very helpful and caring. They go out of their way to accommodate my Dad’s needs and do everything they can to make him feel important and cared for.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at Farmington Hills Inn have identified serious concerns regarding resident safety, including a resident wandering far from the facility unnoticed, unauthorized staff members administering medication, and the use of unapproved bedrails as restraints. Families should be aware of these lapses in supervision and clinical oversight.
Failure to maintain an organized program for supervision; a resident was missing for approximately 10 hours and found 7.5 miles away without staff knowledge or a formal protocol to ensure resident whereabouts.
An unauthorized person (a dietary aide/family member of staff) was permitted to pass medications to residents without being trained to do so.
Inadequate supervision and failure to update service plans; a resident's service plan was outdated and did not reflect her need for assistance with transfers/ambulation. Additionally, an unsecured bedrail was being used as an unauthorized restraint without a physician's order.
Alycekay Co.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit farmingtonhillsinn.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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