Farmington Hills Inn
Families consistently rate this highly — reviewers highlight warm, attentive, and patient staff. Schedule a visit to confirm the fit.
based on 27 Google reviews
Watch Farmington Hills Inn
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While many families report a positive, active environment, the recent, serious allegations regarding sanitation and neglect in the memory care unit are concerning. If you are considering this facility, we strongly recommend an unannounced visit to the memory care wing and a direct conversation with management about their staffing ratios and hygiene protocols.
Google Reviews
Google Reviews
27 reviews on Google“Farmington Hills Inn receives high praise from many families who describe the staff as compassionate, attentive, and professional. However, there are serious, recurring allegations from multiple reviewers regarding poor hygiene in the memory care unit, missing personal items, and unprofessional staff behavior. Families considering this facility should weigh the positive reports of a clean, active environment against these critical concerns regarding resident care and safety.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and patient staff
- Clean and well-maintained facility
- Pleasant, modern aesthetic
- Variety of engaging activities
Concerns
- Poor hygiene and sanitation in memory care (feces under nails, sewer smells) (mentioned by 2 reviewers)
- Missing personal belongings and clothing (mentioned by 2 reviewers)
- Unprofessional staff conduct and internal conflict (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the variety of activities mentioned by families, could you walk us through a typical weekly schedule for residents to stay engaged?
- 2How does your team ensure consistent hygiene standards and room cleanliness, particularly within the memory care neighborhood?
- 3What protocols do you have in place to track and safeguard residents' personal belongings and clothing to ensure nothing goes missing?
- 4We noticed you have a large community of 137 residents; how do you foster a positive and cohesive team culture among your staff to ensure the best care experience?
- 5In the event of a medical emergency, what is the immediate process for notifying family members and coordinating with local medical services?
- 6I noticed you have been active in responding to feedback online; how do you use that input to make ongoing improvements to the facility's daily operations?
Personalized based on this facility's data
Key Review Excerpts
“Every time I looked around they had to go to the hospital. Bruises, carpet burns, feces under nails etc... Every time I would be on my way to visit my love I would have anxiety because I wouldn't know what to expect when I got there.”
“The smell in the memory care unit smells like sewer. Employees arguing and about to get in fights in front of us. Resident wasn’t changed and had feces under nails.”
“Management and staff are very helpful and caring. They go out of their way to accommodate my Dad’s needs and do everything they can to make him feel important and cared for.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at Farmington Hills Inn have identified serious concerns regarding resident safety, including a resident wandering far from the facility unnoticed, unauthorized staff members administering medication, and the use of unapproved bedrails as restraints. Families should be aware of these lapses in supervision and clinical oversight.
Dec 2, 2025Complaint
Failure to maintain an organized program for supervision; a resident was missing for approximately 10 hours and found 7.5 miles away without staff knowledge or a formal protocol to ensure resident whereabouts.
Sep 24, 2025Complaint
An unauthorized person (a dietary aide/family member of staff) was permitted to pass medications to residents without being trained to do so.
Jan 21, 2025Complaint
Inadequate supervision and failure to update service plans; a resident's service plan was outdated and did not reflect her need for assistance with transfers/ambulation. Additionally, an unsecured bedrail was being used as an unauthorized restraint without a physician's order.
Ownership & Operations
Who Operates This Facility
Alycekay Co.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit farmingtonhillsinn.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Haworth Center
< 1 miAssisted Living · Farmington Hills, MI
Orchard Lake House 4
1.8 miAssisted Living · Farmington Hills, MI
Storypoint Farmington Hills
1.9 miAssisted Living · Farmington Hills, MI
American House Farmington Hills
2.1 miAssisted Living · Farmington Hills, MI
Storypoint West Bloomfield
2.9 miAssisted Living · West Bloomfield, MI
Clc Farmington Freedom
3.1 miAssisted Living · Farmington, MI