American House Farmington Hills
Families consistently rate this highly — reviewers highlight clean, well-maintained building. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
While many families report a welcoming environment and helpful staff, the recent emergence of concerns regarding facility odors and cleanliness warrants a thorough inspection during your tour. We recommend specifically checking the condition of the resident's room and common areas for any signs of moisture or maintenance issues before moving in.
Google Reviews
Google Reviews
37 reviews on Google“American House Farmington Hills receives frequent praise for its clean environment, friendly staff, and welcoming atmosphere, with many families noting that their loved ones feel at home. However, some recent reviews raise serious concerns regarding facility maintenance, specifically regarding odors and potential mold issues, as well as complaints about limited parking and inconsistent management experiences.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained building
- Friendly and attentive staff
- Spacious apartment layouts
- Helpful administrative team
Concerns
- Unpleasant odors in the facility (mentioned by 2 reviewers)
- Concerns regarding cleanliness and potential mold (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the apartment layouts here are quite spacious; could you show us a few different floor plans and explain how residents typically personalize their living space?
- 2We appreciate that your team is active in responding to feedback online; how do you incorporate family suggestions into your daily operations and community improvements?
- 3Maintaining a fresh and welcoming environment is important to us; could you walk us through your current housekeeping schedule and the protocols you have in place for deep cleaning and air quality management?
- 4With 160 residents, how do you ensure that the daily activity calendar stays engaging and offers enough variety to help new residents build friendships?
- 5In the event of a sudden health change or a medical emergency, what is the specific process for notifying family members and coordinating with local medical services?
- 6The staff here has a reputation for being very friendly; what kind of ongoing training do they receive to ensure they remain attentive to the unique needs of each resident?
Personalized based on this facility's data
Key Review Excerpts
“The building is very clean and smelled good, staff is extremely friendly and helpful (everyone was always smiling). Lisa and Mohamed made the entire process seamless.”
“I am very lucky to be here as a resident. Staff is extremely helpful and supportive because they have great managers like Mohamed and Lisa. I feel like I am at home and Happy to call this my new home.”
“My dad was here for 15 months and the staff was great. Place is clean, fresh smells and the food was good. Lisa and Verlene in the office were always helpful and approachable.”
Ownership & Operations
Who Operates This Facility
American House Farmington Hills, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit americanhousemi.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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