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Assisted Living

North Ridge

Limited public data on North Ridge. Call, tour, and ask to meet current residents' families — your own impression matters most.

25911 Middlebelt, Farmington Hills, MI 4833620 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.8/5

based on 5 Google reviews

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North Ridge Assisted Living in Farmington Hills, MI — Street View
Street View

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What this means for your family

If your primary goal is intensive physical or occupational therapy, the specialized rehab staff appears to be a major asset. However, you should investigate the current state of facility maintenance and staff professionalism, as recent feedback suggests issues with cleanliness and atmosphere.

Google Reviews

Google Reviews

5 reviews on Google
Families should note that while the facility offers highly effective rehabilitation services with skilled physical and occupational therapists, there are significant concerns regarding the facility's cleanliness and the professional conduct of some staff members. While some patients report life-changing progress in mobility, others have described the environment as outdated and unpleasant.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean1.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Effective physical and occupational therapy
  • Skilled and motivating rehab staff
  • Significant progress in patient mobility

Rating Trends

Tap a year to see what changed

2343.02016(1)5.02020(1)5.02021(1)5.02024(1)1.02025(1)

Distribution · 5 analyzed

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0
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the rehab team's ability to help residents regain mobility; could you tell us more about how the physical and occupational therapists work with residents here?
  • 2Since the community is so intimate with 20 residents, how do you ensure that the daily cleaning and housekeeping schedule is strictly maintained for everyone's comfort?
  • 3What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with each other?
  • 4In the event of a medical emergency during the night, what is the specific protocol for getting my parent the care they need?
  • 5How do the staff members motivate residents to participate in their therapy sessions and stay active in their daily routines?
  • 6With such a small, close-knit group, how do you foster a sense of community and family among the residents?

Personalized based on this facility's data


Key Review Excerpts

The rehab I received herevis amazing. When I arrived, I felt useless. I needed a machine to assist in moving me into /out of bed, etc. Now I can sit up, stand, walk with a walker, transfer all with minimal or zero assistance.

Rehab patient · 2024★★★★★

My therapist Melissa had a comprehensive plan for me that she could also modify as conditions changed. She was very attentive and I feel I made significant progress.

Rehab patient · 2021★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
7deficiencies

Key Findings

This facility has a history of serious regulatory concerns, including a recent investigation into resident neglect and unsanitary conditions, as well as past issues with fire safety compliance and high water temperatures. While some fire safety violations were noted as corrected, recent reports indicate significant failures in resident care and facility maintenance.

Oct 31, 2025Complaint
Not specified

Additional exit safety and food storage issues at the facility going unaddressed (specifically an unlocked exit door for 5 days and a non-functional freezer for 3 months).

Not specified

Resident L was left in an unsanitary condition without care for hours over multiple days due to staff absence; resident was covered in urine and brief was shredded.

Nov 25, 2024Routine
R 400.15403(1)

Maintenance issues: flickering bathroom light (room 208), peeling paint (room 208, 215), peeling door paneling (room 209), hole in bathroom wall (room 212), missing baseboard (room 212), cracked door paneling (room 213), and worn hallway couch.

R 400.15403(2)

Housekeeping issues: black mold/mildew on shower caulking (room 200, 201) and feces on the toilet (room 201).

R 400.15301(4)

No 2023 assessment plan contained in Resident A’s resident file.

R 400.15401(2)

Hot water temperature in resident rooms 200-219 was between 123 and 129 degrees Fahrenheit (exceeding the 105-120 range).

Apr 2, 2024Complaint
MCL 400.720

Bureau of Fire Services issued a disapproval rating due to cross-corridor doors not self-closing to a positive latch and improper storage in the electrical room.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nrmi LLC

Source: State licensing data

Contact

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References & Resources

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