Strong Medicare quality ratings; public reviewers often praise effective physical therapy services. Still worth an in-person visit.
based on 6 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
South Orange Health and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: effective physical therapy services and engaging in-room activity programs. Review the component ratings and current source records before deciding.
Reviews for South Orange Health and Rehabilitation Center are highly polarized, with significant concerns regarding hygiene, facility maintenance, and basic patient care. While one resident praised the therapy team and in-room activities, others reported severe neglect, including patients left in soiled diapers for hours and unsanitary living conditions like roaches and broken furniture.
Quality Themes
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Concerns
Rating Trends
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Distribution · 6 analyzed
Personalized based on this facility's data
Key Review Excerpts
“In multiple occasions my grandmother has been left on dirty diapers for HOURS”
“I like the fact activities comes to my room and make sure I attended the activities of the day”
“Her room had broken furniture including her bed being so outdated and rusty and no rails on the bed for a patient who has suffered and is recovering from a stroke.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families filing complaints about abuse protection and medication management issues, though all deficiencies have been corrected. The most recurring problems involve fire safety systems (sprinkler and alarm maintenance), electrical systems, and medication services appearing across multiple surveys from 2021-2025. While the facility addresses violations when cited, the repeated nature of safety system failures and recent complaint-triggered investigations into resident protection suggest families should carefully evaluate current conditions during visits.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Nov 9, 2024
$5,689
Fine
Nov 9, 2024
$8,753
South Orange Health and Rehabilitation Center
for profit
Robert Schoenfeld
8 facilities nationwide
Chain avg rating: 3.3/5 · Rank 2 of 8
Owners
Orlando FL Holdco LLC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
6 reviews from families & visitors
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