A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 72 Google reviews

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Delaney Park Health and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include clean, well-maintained physical environment. Some reviewers note concerns about unresponsive nursing station and difficulty reaching staff by phone (mentioned by 7 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Delaney Park Health and Rehabilitation Center receives highly polarized feedback, with some families praising the facility as clean, welcoming, and effective for rehab, while others report serious concerns regarding neglect and poor communication. Recurring criticisms focus on unresponsive nursing staff, difficulties reaching the facility by phone, and specific complaints about the social work department. Prospective families should be aware that experiences appear to vary significantly based on the specific staff on duty and the patient's individual care needs.
Quality Themes
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Concerns
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Distribution · 76 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists were excellent, but the staff is overworked, perhaps overwhelmed, and provided minimum assistance with the transition to leave the facility.”
“The nurses and CNA's work diligently, providing 5 star care, treating your loved one like one of their own. The Administrator and his team are quick to resolve any concerns that are voiced.”
“Jackie, the social worker, is probably one of the worst humans I’ve ever had the displeasure of dealing with. For a social worker, especially, she is horrible at her job.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints leading to serious deficiencies including resident abuse and neglect issues, though all violations have been reportedly corrected. The facility shows recurring problems with infection control, food safety and nutrition services, and quality of care including respiratory treatment. While deficiencies span multiple surveys indicating ongoing operational challenges, the facility has provided correction dates for all cited issues.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Delaney Park Health and Rehabilitation Center
nonprofit
Owners
Orlando Rehabilitation Group , INC.
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
72 reviews from families & visitors
Official Website
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