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Nursing HomeMedicaid

Delaney Park Health and Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

215 Annie Street, Southeast Orlando · Orlando, FL 3280689 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 71 Google reviews

5
4
3
2
1
Delaney Park Health and Rehabilitation Center Nursing Home in Orlando, FL — Street View
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What this means for your family

This facility is highly regarded for its physical therapy and clean environment, making it a potential choice for short-term rehab. However, families must be aware of the persistent, severe issues regarding communication and responsiveness; we strongly recommend establishing a direct line of contact with a specific supervisor upon admission rather than relying on the general nursing station.

Google Reviews

Google Reviews

71 reviews on Google
Delaney Park Health and Rehabilitation Center receives highly polarized feedback, with some families praising the facility as clean, welcoming, and effective for rehab, while others report serious concerns regarding neglect and poor communication. Recurring criticisms focus on unresponsive nursing staff, difficulties reaching the facility by phone, and specific complaints about the social work department. Prospective families should be aware that experiences appear to vary significantly based on the specific staff on duty and the patient's individual care needs.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean9.0Activities8.0Meds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Clean, well-maintained physical environment
  • Effective physical and occupational therapy teams
  • Welcoming and professional administrative staff
  • Engaging activities and volunteer programs

Concerns

  • Unresponsive nursing station and difficulty reaching staff by phone (mentioned by 7 reviewers)
  • Rude or unprofessional behavior by the social work department (mentioned by 4 reviewers)
  • Poor quality or inadequate food service (mentioned by 4 reviewers)
  • Inconsistent care, neglect, or lack of attention to basic needs (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

2343.72021(7)3.52022(8)3.12023(16)3.42024(20)2.92025(15)4.12026(9)

Distribution · 75 analyzed

5
40
4
2
3
3
2
4
1
26

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I understand that communication is vital for families; what is the most reliable way to reach the nursing station or a nurse directly if we have a question about our loved one's care?
  • 2Given the importance of nutrition for recovery, could you walk us through how the kitchen handles dietary preferences and ensures meals are both high-quality and served at the right temperature?
  • 3With the facility having 12 recent state violations, what specific steps or training programs has the leadership team implemented to improve the consistency of daily care and oversight?
  • 4We have heard great things about your physical and occupational therapy teams; how do they coordinate with the nursing staff to ensure a resident's progress is consistent throughout the day?
  • 5Since navigating transitions can be stressful, how does your social work team support families in staying informed and involved in their loved one's care plan?
  • 6Could you share more about the current activity calendar and how you encourage residents to participate in the volunteer programs and social events you offer?

Personalized based on this facility's data


Key Review Excerpts

The physical therapists were excellent, but the staff is overworked, perhaps overwhelmed, and provided minimum assistance with the transition to leave the facility.

Long-term resident's family · 2022★★☆☆☆

My father-in-law was admitted for continuing rehab... and within 1 week of entering Delaney Park, he was dehydrated and suffering from a severe UTI which was totally due to lack of attention and care.

Long-term resident's family · 2023☆☆☆☆

The nurses and CNA's work diligently, providing 5 star care, treating your loved one like one of their own. The Administrator and his team are quick to resolve any concerns that are voiced.

Long-term resident's family · 2024★★★★★
Source: 71 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.94hrs
OK
Registered nurses for medical care
Total Nursing
3.46hrs
84%
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
19.4%
FL
11.5%
Orange
10.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
FL
4.1%
Orange
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Orange
98.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
14.4%
FL
9.1%
Orange
9.6%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility9.5%
Worse than Avg
Here
9.5%
US
5.3%
FL
5.6%
Orange
4.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.7%
Mixed vs Avgs
Here
17.7%
US
19.5%
FL
15.0%
Orange
12.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
79.7%
FL
94.7%
Orange
94.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
81.8%
FL
94.8%
Orange
95.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.8%
Worse than Avg
Here
2.8%
US
1.6%
FL
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (7.3)
2 complaint-triggered

Families have filed complaints leading to serious deficiencies including resident abuse and neglect issues, though all violations have been reportedly corrected. The facility shows recurring problems with infection control, food safety and nutrition services, and quality of care including respiratory treatment. While deficiencies span multiple surveys indicating ongoing operational challenges, the facility has provided correction dates for all cited issues.

Jul 18, 2025Routine
11
0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0865Potential for harm · IsolatedCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

May 9, 2025Complaint
2
0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jun 5, 2024Routine
7
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 25, 2023Routine
2
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Delaney Park Health and Rehabilitation Center

Organization Type

nonprofit

Ownership & Management

Owners

Orlando Rehabilitation Group , INC.

Owner · Organization

100%

Key personnel

Dudley, NateOfficer / DirectorGarner, AlvinOfficer / DirectorJaffe, HowardOfficer / DirectorMullen, AnnOfficer / DirectorRombold, LoriOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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