Delaney Park Health and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 71 Google reviews

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What this means for your family
This facility is highly regarded for its physical therapy and clean environment, making it a potential choice for short-term rehab. However, families must be aware of the persistent, severe issues regarding communication and responsiveness; we strongly recommend establishing a direct line of contact with a specific supervisor upon admission rather than relying on the general nursing station.
Google Reviews
Google Reviews
71 reviews on Google“Delaney Park Health and Rehabilitation Center receives highly polarized feedback, with some families praising the facility as clean, welcoming, and effective for rehab, while others report serious concerns regarding neglect and poor communication. Recurring criticisms focus on unresponsive nursing staff, difficulties reaching the facility by phone, and specific complaints about the social work department. Prospective families should be aware that experiences appear to vary significantly based on the specific staff on duty and the patient's individual care needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained physical environment
- Effective physical and occupational therapy teams
- Welcoming and professional administrative staff
- Engaging activities and volunteer programs
Concerns
- Unresponsive nursing station and difficulty reaching staff by phone (mentioned by 7 reviewers)
- Rude or unprofessional behavior by the social work department (mentioned by 4 reviewers)
- Poor quality or inadequate food service (mentioned by 4 reviewers)
- Inconsistent care, neglect, or lack of attention to basic needs (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I understand that communication is vital for families; what is the most reliable way to reach the nursing station or a nurse directly if we have a question about our loved one's care?
- 2Given the importance of nutrition for recovery, could you walk us through how the kitchen handles dietary preferences and ensures meals are both high-quality and served at the right temperature?
- 3With the facility having 12 recent state violations, what specific steps or training programs has the leadership team implemented to improve the consistency of daily care and oversight?
- 4We have heard great things about your physical and occupational therapy teams; how do they coordinate with the nursing staff to ensure a resident's progress is consistent throughout the day?
- 5Since navigating transitions can be stressful, how does your social work team support families in staying informed and involved in their loved one's care plan?
- 6Could you share more about the current activity calendar and how you encourage residents to participate in the volunteer programs and social events you offer?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists were excellent, but the staff is overworked, perhaps overwhelmed, and provided minimum assistance with the transition to leave the facility.”
“My father-in-law was admitted for continuing rehab... and within 1 week of entering Delaney Park, he was dehydrated and suffering from a severe UTI which was totally due to lack of attention and care.”
“The nurses and CNA's work diligently, providing 5 star care, treating your loved one like one of their own. The Administrator and his team are quick to resolve any concerns that are voiced.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to serious deficiencies including resident abuse and neglect issues, though all violations have been reportedly corrected. The facility shows recurring problems with infection control, food safety and nutrition services, and quality of care including respiratory treatment. While deficiencies span multiple surveys indicating ongoing operational challenges, the facility has provided correction dates for all cited issues.
Jul 18, 2025Routine11
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
May 9, 2025Complaint2
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 5, 2024Routine7
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 25, 2023Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ownership & Operations
Who Operates This Facility
Delaney Park Health and Rehabilitation Center
nonprofit
Ownership & Management
Owners
Orlando Rehabilitation Group , INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
71 reviews from families & visitors
Official Website
Visit delaneyparkhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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