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Assisted Living

Sonoma House Assisted Living and Alzheimer's Care

Families consistently rate this highly — reviewers highlight warm, home-like atmosphere. Schedule a visit to confirm the fit.

2052 E Hebron Parkway, Northeast Carrollton · Carrollton, TX 7500716 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.3/5

based on 21 Google reviews

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Sonoma House Assisted Living and Alzheimer's Care Assisted Living in Carrollton, TX — Street View
Street View

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What this means for your family

This facility offers a highly personalized, home-like environment with an administrative team that is generally very responsive to families. However, you should exercise extreme caution and ask for specific details regarding recent staffing levels and safety protocols, as recent reports indicate serious lapses in supervision and care quality.

Google Reviews

Google Reviews

21 reviews on Google

Families often praise Sonoma House for its warm, home-like atmosphere and a highly dedicated administrative and nursing team that provides personalized care. However, recent reviews have raised serious concerns regarding significant declines in care quality, specifically regarding staffing shortages and a lack of supervision leading to unmonitored falls.

Quality Themes

Tap a score for details
Food1.0Staff8.0Clean5.0Activities9.0Meds5.0Memory4.0Comms8.0ValueN/A

Strengths

  • Warm, home-like atmosphere
  • Dedicated and knowledgeable administrative staff
  • Personalized, small-scale care environment
  • Clean and well-maintained resident rooms

Concerns

  • Declining quality of care and supervision (mentioned by 2 reviewers)
  • Staffing shortages and overworked employees (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(1)'18(1)'21(1)'24(7)'26(1)

Distribution · 21 analyzed

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How They Respond to Reviews

24%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a small and intimate community of 16 residents, how do you ensure that each person's specific daily routine and personal preferences are honored?
  • 2I noticed how much you value feedback from families in your responses to reviews; how do you typically involve residents' families in the care planning process?
  • 3What kind of personalized daily activities or social outings do you organize to keep the residents engaged within the Sonoma House community?
  • 4How does the staff manage transitions or medical needs during the overnight hours to ensure everyone stays safe and comfortable?
  • 5Since you provide specialized Alzheimer's care, what specific environmental features or techniques do you use to help residents feel calm and secure?
  • 6How do you foster a sense of 'home' and family connection among such a small group of residents and staff members?

Personalized based on this facility's data


Key Review Excerpts

The facility was not using the bed alarm that was supplied by hospice. She had hit her head on something and had to go to the ER.

Memory care family member · 2025☆☆☆☆

The residents’ rooms are private, each with their own bath and shower. Both the common areas and residents’ rooms were always very well-kept and clean.

Long-term resident's family · 2023☆☆☆☆

The staff at Sonoma has been always very helpful and caring for my elderly mother. She recently celebrated her 1001st birthday there and they threw her a wonderful party

Long-term resident's family · 2023★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

The most recent inspection for Sonoma House Assisted Living and Alzheimer's Care was conducted on June 10, 2021, and resulted in no violations of state standards. Additionally, there are no enforcement actions currently on record for this facility.

Jun 10, 2021Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Septem Casalia, LLC

Organization Type

for profit

Management Company

JAYBIRD SENIOR LIVING, INC

Administrator

VETA REDMOND

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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