Nursing HomeMedicaid

Solaris Healthcare Forest Lake

Strong Medicare quality ratings; public reviewers often praise attentive and compassionate nursing staff. Still worth an in-person visit.

3355 E Semoran Blvd, Apopka, FL 32703|222 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 183 Google reviews

(407) 862-6263 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

RN turnover reported at 53%

No Medicare penalties on record · 2 findings in latest survey

Source: Medicare data

What this means for your family

Solaris Healthcare Forest Lake has a strong overall Medicare rating. Public reviewers frequently mention: attentive and compassionate nursing staff and effective physical and occupational therapy team. Review the component ratings and current source records before deciding.

Google Reviews

187 public Google reviews available

Solaris Healthcare Forest Lake receives highly polarized feedback, with many families praising the dedicated nursing staff and effective rehabilitation team for their compassionate care. However, a significant number of reviewers report serious concerns regarding facility cleanliness, inconsistent communication, and the theft of personal belongings. While many visitors find the environment welcoming and clean, others describe a lack of urgency and poor responsiveness from staff, particularly during off-hours.

Quality Themes

Tap a score for details

Strengths

Attentive and compassionate nursing staff
Effective physical and occupational therapy team
Clean and well-maintained facility
Helpful administrative and discharge planning staff

Concerns

Theft or loss of personal belongings and clothing (mentioned by 6 reviewers)
Slow response times to call bells and patient needs (mentioned by 5 reviewers)
Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
Inconsistent quality and portion sizes of food (mentioned by 5 reviewers)
Staff attitude and lack of urgency (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 187 analyzed

114

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard great things about the compassion of your nursing team, but how do you ensure that call bells are answered quickly even during busy shifts?
2What specific systems do you have in place to track and protect residents' personal belongings and clothing to prevent any loss?
3Since we want to stay closely connected, what is the best way for family members to communicate with the nursing staff or reach someone by phone?
4Could you tell us a bit about the daily dining experience, specifically regarding the variety and consistency of the meals provided?
5How does the facility manage medication administration to ensure everything is handled accurately and timely?
6What kind of daily activities or social outings are available to keep residents engaged and active in the community?

Personalized based on this facility's data

Key Review Excerpts

“The therapy department goes above and beyond and try their best to really make a difference! Would recommend this place to anyone.”

Rehab patient family · 2024★★★★★

“The transition was amazing thanks to Jacqueline Brown, Discharge Planner. We worked on issues ahead of time. She sent me brochures for home care help, always answers your call if not be assured she will call you back.”

Long-term resident's family · 2025★★★★★

“My average wait time for assistance after using the call bell was 2 1/2 hours. The staff would come into the room to turn off the light, ask what you wanted and then go about their business.”

Rehab patient · 2026★☆☆☆☆

Source: 187 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.73hrs

98%

Registered nurses for medical care

Total Nursing

3.83hrs

93%

All nurses + aides combined

Staff Turnover

38%

Lower is better (< 30% = good)

RN Turnover

53%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on antipsychotic medication

↓ Lower is better

This Facility0.7%

Better than Avg

Here

0.7%

15.4%

8.6%

Seminole

5.3%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility6.7%

Better than Avg

Here

6.7%

19.0%

10.5%

Seminole

13.3%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility11.0%

Better than Avg

Here

11.0%

19.5%

14.4%

Seminole

15.0%

Residents needing more daily help over time

↓ Lower is better

This Facility6.1%

Better than Avg

Here

6.1%

13.9%

8.7%

Seminole

8.7%

Residents with depression symptoms

↓ Lower is better

This Facility5.6%

Mixed vs Avgs

Here

5.6%

12.8%

4.6%

Seminole

3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility7.6%

Better than Avg

Here

7.6%

14.1%

9.5%

Seminole

8.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.2%

Mixed vs Avgs

Here

95.2%

79.8%

94.7%

Seminole

95.4%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility89.9%

Mixed vs Avgs

Here

89.9%

82.0%

95.2%

Seminole

94.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.5%

Seminole

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

9findings in history

Latest survey: 2 · well below FL avg (7.3)

3 complaint-triggered findings

$15,269 in fines

Half of this facility's deficiencies were triggered by family complaints, indicating concerning patterns that prompted reports. The most recurring issues involve medication management (including high error rates and inadequate pharmacy oversight), resident safety, and infection control. While the facility has provided correction dates for all deficiencies, recent violations in 2025 suggest ongoing challenges with pharmaceutical services and safety protocols that families should discuss during visits.

Jul 11, 2025Complaint3 findings

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 27, 2025Routine3 findings

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Sep 1, 2023Routine1 finding

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Oct 22, 2021Routine2 findings

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Solaris Healthcare Forest Lake

Organization Type

for profit

Chain Affiliation

Chain Name

Solaris Healthcare

Chain Size

22 facilities nationwide

Chain avg rating: 3.8/5 · Rank 11 of 22

Ownership & Management

Owners

Apopka South Snf Operations Holdings LLC

Owner · Organization

Acc II Snf Operations Holdings LLC

Owner (parent company) · Organization

Ch Acc II Holdings LLC

Owner (parent company) · Organization

Seam Trust

Owner (parent company) · Organization

Sk Acc II Holdings LLC

Owner (parent company) · Organization

Key personnel

Klein, SolomonOfficer / DirectorSpinneweber, JodyManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(407) 862-6263

solariscares.org

3355 E Semoran Blvd

Apopka, FL 32703

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

183 reviews from families & visitors

Official Website

Visit solariscares.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.