Aviata at Rosewood
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 82 Google reviews

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What this means for your family
This facility is an excellent choice for intensive physical therapy and rehabilitation, as many families report remarkable recovery results. However, you must be extremely vigilant regarding hygiene and medication oversight, as multiple families have reported instances of neglect and communication breakdowns during shift changes.
Google Reviews
Google Reviews
82 reviews on Google“Aviata at Rosewood receives high praise for its physical therapy and rehabilitation programs, with many families noting significant recovery progress. However, there are serious, recurring allegations regarding neglect, specifically concerning hygiene, medication errors, and failure to respond to call lights. While some reviewers find the staff incredibly caring, others report significant issues with cleanliness and communication during shift changes.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy
- Attentive and caring nursing staff
- Effective rehabilitation outcomes
- Friendly and professional administration
Concerns
- Neglect regarding hygiene and incontinence care (mentioned by 4 reviewers)
- Medication management errors and system transitions (mentioned by 2 reviewers)
- Poor communication from administration and social workers (mentioned by 3 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 88 analyzed
How They Respond to Reviews
The owner relies heavily on a library of templated responses that vary slightly depending on the star rating. While they acknowledge the sentiment of the reviews, they rarely address specific details of the complaints or praise.
Questions for Your Tour
- 1It is wonderful to see how much the administration engages with feedback from families; how has the team recently addressed improvements regarding facility cleanliness and maintenance?
- 2We have heard great things about the physical and occupational therapy programs here; could you tell us more about how the rehab team works with residents to achieve their goals?
- 3What specific protocols are in place to ensure medication management is error-free and that transitions between shifts are seamless for the residents?
- 4How does the nursing staff approach daily personal care, such as hygiene and incontinence needs, to ensure every resident feels comfortable and respected?
- 5Could you describe the dining experience and how the facility is working to improve the variety and quality of the meals served?
- 6How does the communication process work between the social workers, the administration, and our family to keep us updated on our loved one's well-being?
Personalized based on this facility's data
Key Review Excerpts
“My dad spent 55 days at Rosewood for rehabilitation He suffered from a massive heart attack. When he arrived at this facilty he could not stand,walk,or even eat on his own. BUT NOW HE CAN !!!!!”
“The staff from CNA's to nurses to social workers to physcial therapy was phenominal, even when i would curse people out they still were patient with me.. They pushed me to my limits of what they knew i could so and more”
“The director of patient experience (Justin Manley) is amazing! They truly care about the residents and their families. Anytime we had a question or concerns, they listened and acted quickly to make sure everything was taken care of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
2
measures
8
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 9 deficiencies, indicating ongoing concerns about care quality. The facility has persistent issues with medication management, care planning, and safety oversight across all surveys from 2023 to present. While all deficiencies show correction dates, the pattern of recurring problems in medication errors, incomplete care plans, and basic safety measures suggests systemic challenges that families should carefully consider.
Sep 18, 2025Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nov 25, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 4, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 2, 2024Complaint3
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 26, 2024Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 11, 2023Routine8
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Aviata at Rosewood
for profit
Chain Affiliation
Aviata Health Group
52 facilities nationwide
Chain avg rating: 2.1/5 · Rank 29 of 52
Ownership & Management
Owners
3920 Rosewood Way Opco Parent LLC
Owner · Organization
3920 Rosewood Way Opco Holdco LLC
Owner (parent company) · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Eliezer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Herskowitz, Yaakov
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Travitsky, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
82 reviews from families & visitors
Official Website
Visit centers.aviatahg.com
Medicare data downloads
Original nursing home datasets
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