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Nursing HomeMedicaid

Aviata at Rosewood

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3920 Rosewood Way, Rosemont · Orlando, FL 32808120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 82 Google reviews

5
4
3
2
1
Aviata at Rosewood Nursing Home in Orlando, FL — Street View
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What this means for your family

This facility is an excellent choice for intensive physical therapy and rehabilitation, as many families report remarkable recovery results. However, you must be extremely vigilant regarding hygiene and medication oversight, as multiple families have reported instances of neglect and communication breakdowns during shift changes.

Google Reviews

Google Reviews

82 reviews on Google
Aviata at Rosewood receives high praise for its physical therapy and rehabilitation programs, with many families noting significant recovery progress. However, there are serious, recurring allegations regarding neglect, specifically concerning hygiene, medication errors, and failure to respond to call lights. While some reviewers find the staff incredibly caring, others report significant issues with cleanliness and communication during shift changes.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean3.0Activities8.0Meds1.0MemoryN/AComms3.0ValueN/A

Strengths

  • Excellent physical and occupational therapy
  • Attentive and caring nursing staff
  • Effective rehabilitation outcomes
  • Friendly and professional administration

Concerns

  • Neglect regarding hygiene and incontinence care (mentioned by 4 reviewers)
  • Medication management errors and system transitions (mentioned by 2 reviewers)
  • Poor communication from administration and social workers (mentioned by 3 reviewers)
  • Facility cleanliness and maintenance issues (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(4)'19(9)'22(6)'24(15)'26(11)

Distribution · 88 analyzed

5
45
4
8
3
3
2
4
1
28

How They Respond to Reviews

98%response rate
Generic

The owner relies heavily on a library of templated responses that vary slightly depending on the star rating. While they acknowledge the sentiment of the reviews, they rarely address specific details of the complaints or praise.

Questions for Your Tour

  • 1It is wonderful to see how much the administration engages with feedback from families; how has the team recently addressed improvements regarding facility cleanliness and maintenance?
  • 2We have heard great things about the physical and occupational therapy programs here; could you tell us more about how the rehab team works with residents to achieve their goals?
  • 3What specific protocols are in place to ensure medication management is error-free and that transitions between shifts are seamless for the residents?
  • 4How does the nursing staff approach daily personal care, such as hygiene and incontinence needs, to ensure every resident feels comfortable and respected?
  • 5Could you describe the dining experience and how the facility is working to improve the variety and quality of the meals served?
  • 6How does the communication process work between the social workers, the administration, and our family to keep us updated on our loved one's well-being?

Personalized based on this facility's data


Key Review Excerpts

My dad spent 55 days at Rosewood for rehabilitation He suffered from a massive heart attack. When he arrived at this facilty he could not stand,walk,or even eat on his own. BUT NOW HE CAN !!!!!

Rehab patient's family · 2021★★★★★

The staff from CNA's to nurses to social workers to physcial therapy was phenominal, even when i would curse people out they still were patient with me.. They pushed me to my limits of what they knew i could so and more

Long-term resident · 2019★★★★★

The director of patient experience (Justin Manley) is amazing! They truly care about the residents and their families. Anytime we had a question or concerns, they listened and acted quickly to make sure everything was taken care of.

Resident's family · 2025★★★★★
Source: 82 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
79%
Registered nurses for medical care
Total Nursing
3.20hrs
78%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

2

measures

Mixed Results

8

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
12.1%
FL
4.1%
Orange
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.4%
FL
8.7%
Orange
8.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.5%
Mixed vs Avgs
Here
17.5%
US
19.4%
FL
11.5%
Orange
9.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility93.9%
Mixed vs Avgs
Here
93.9%
US
93.4%
FL
98.1%
Orange
98.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
FL
99.2%
Orange
99.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.2%
Mixed vs Avgs
Here
10.2%
US
14.4%
FL
9.1%
Orange
9.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.7%
Mixed vs Avgs
Here
92.7%
US
79.7%
FL
94.7%
Orange
94.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.7%
Mixed vs Avgs
Here
88.7%
US
81.8%
FL
94.8%
Orange
95.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
FL
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (7.3)
9 complaint-triggered

Families have filed multiple complaints triggering 9 deficiencies, indicating ongoing concerns about care quality. The facility has persistent issues with medication management, care planning, and safety oversight across all surveys from 2023 to present. While all deficiencies show correction dates, the pattern of recurring problems in medication errors, incomplete care plans, and basic safety measures suggests systemic challenges that families should carefully consider.

Sep 18, 2025Routine
9
0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Nov 25, 2024Complaint
4
0635Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Oct 4, 2024Complaint
2
0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Jul 2, 2024Complaint
3
0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 26, 2024Routine
17
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0694Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 11, 2023Routine
8
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aviata at Rosewood

Organization Type

for profit

Chain Affiliation

Chain Name

Aviata Health Group

Chain Size

52 facilities nationwide

Chain avg rating: 2.1/5 · Rank 29 of 52

Ownership & Management

Owners

3920 Rosewood Way Opco Parent LLC

Owner · Organization

3920 Rosewood Way Opco Holdco LLC

Owner (parent company) · Organization

Dagan, Amitai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Abraham

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Faigy

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Herskowitz, Eliezer

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Herskowitz, Yaakov

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Travitsky, Aaron

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Freund, NochumOfficer / DirectorBritton, MarkManagerDyer-Farrell, LinkaManagerFreund, NochumManagerAspire Mgt LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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