Sojourners Transitional Living
Limited public data on Sojourners Transitional Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews
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What this means for your family
While the facility has a history of providing excellent neuro-rehabilitation and physical therapy, recent reviews indicate a troubling decline in patient safety and care management. If you choose this facility, you must verify their protocols for frequent safety checks and closely monitor all billing statements for accuracy.
Google Reviews
Google Reviews
18 reviews on Google“Families should approach this facility with caution due to serious allegations regarding neglected patient checks and unprofessional staff behavior. While some long-term reviews praise the expertise of the physical and occupational therapy teams, recent feedback highlights significant concerns regarding care management and patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Expert physical and occupational therapy
- Professional and knowledgeable medical staff
- Beautiful and well-maintained facility
- Supportive aftercare and guidance
Concerns
- Failure to perform promised 15-minute safety checks (mentioned by 2 reviewers)
- Unprofessional or disrespectful staff behavior (mentioned by 2 reviewers)
- Inconsistent billing and changing payment structures
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We are so impressed by the beautiful grounds here; what kind of daily activities or social outings do you organize to help residents enjoy the facility?
- 2Since you have such a strong reputation for physical and occupational therapy, how do you integrate those specialized services into a resident's daily routine?
- 3Could you walk us through your protocol for regular safety checks and how you ensure staff are consistently monitoring residents throughout the day?
- 4In the event of a medical emergency after hours, how does the medical staff coordinate care and communicate updates to the family?
- 5How do you approach staff training to ensure that every interaction between caregivers and residents is always professional and respectful?
- 6Regarding the monthly costs, can you provide a clear breakdown of what is included in the base rate and how you handle any changes to the billing structure?
Personalized based on this facility's data
Key Review Excerpts
“Through lots of therapy, PT, OT, ST, RT, and THRIVE, she advanced further in every area than we could have ever imagined. Hope had a wonderful 'family' atmosphere and the patients were part of their family.”
“The physical, occupational, and recreational therapists that I saw were experts in their fields, knowledgeable about my issues, receptive to my”
“Professional, knowledgeable, experienced staff who care about your recovery outcome. No egos to deal with, just true teamwork in an excellent work atmosphere.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had recent investigations regarding medical care adequacy (catheter and wound care) and a past incident involving staff conduct and resident dignity. However, the most recent renewal report indicates the facility is in substantial compliance with all applicable rules.
Jul 24, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jan 4, 2024Complaint
Resident A did not receive adequate urinary catheter management care from facility staff.
Resident A did not receive adequate wound care.
The facility ran out of the correct size of Resident A’s catheters.
Nov 14, 2023Complaint
Staff Jackie Sarvis did not treat Resident A with dignity and respect; staff was overheard using profanity to refer to residents and raising her voice at a resident.
Jul 24, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Hope Network Rehabilitation Serv
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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