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Assisted Living

Holland Home Raybrook Manor

Limited public data on Holland Home Raybrook Manor. Call, tour, and ask to meet current residents' families — your own impression matters most.

2121 Raybrook Avenue, Se, East Beltline · Grand Rapids, MI 49546236 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.8/5

based on 9 Google reviews

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Holland Home Raybrook Manor Assisted Living in Grand Rapids, MI — Street View
Street View

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What this means for your family

While some residents have reported positive experiences, the most recent review contains serious allegations regarding staff conduct and neglect. We strongly recommend scheduling an unannounced visit and speaking directly with current residents' families to verify the current standard of care.

Google Reviews

Google Reviews

9 reviews on Google
Holland Home Raybrook Manor receives highly polarized feedback, with several residents and family members expressing strong satisfaction while recent critical reviews raise serious concerns about care quality and staff conduct. Potential families should note that while long-term residents have praised the facility, recent reports allege neglect and a lack of accountability regarding staff behavior.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Positive long-term resident experiences
  • Strong reputation for long-term care needs

Concerns

  • Lack of proper patient care and staff accountability

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02017(1)5.02022(1)4.32024(4)1.02025(1)1.02026(1)

Distribution · 9 analyzed

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How They Respond to Reviews

56%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given Raybrook Manor's long-standing reputation for long-term care, how do you ensure consistent, high-quality attention for residents as their needs evolve over time?
  • 2Could you walk us through the specific protocols in place to ensure staff accountability and clear communication with families regarding daily care updates?
  • 3With a community of 236 residents, how do you foster a sense of personal connection and ensure that each individual's unique care plan is being actively followed by the staff?
  • 4What does a typical day look like for a resident here, and how do you encourage participation in activities to keep everyone socially engaged?
  • 5In the event of a medical concern or emergency, what is your process for notifying family members and coordinating with external healthcare providers?
  • 6How does your team approach feedback from families to ensure that any concerns about care standards are addressed promptly and transparently?

Personalized based on this facility's data


Key Review Excerpts

Excellent choice for loved ones when long term care is needed.

Family member · 2017★★★★★

Worst place to leave your loved ones no one takes care of the people and they don't care when people are breaking the law they will continue to employ them and let them continue to do wrong

Family member · 2025☆☆☆☆

I love this place, they are fantastic!

Resident/Family member · 2024☆☆☆☆
Source: 9 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
1deficiencies

Key Findings

The most recent renewal inspection from December 2023 identified one deficiency regarding missing tuberculosis screening documentation for a resident upon admission. All other reviewed reports from previous years showed no findings of non-compliance.

Dec 20, 2023Routine
R 325.1922(7)

Review of Resident A’s record revealed she did not have TB test results on file prior to her admission. As a result, it is unknown whether Resident A completed the required TB testing prior to her admission.

Oct 15, 2018Other
CleanReport

No deficiencies found during this inspection.

May 6, 2011Other
CleanReport

No deficiencies found during this inspection.

Jun 20, 2005Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Holland Home

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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