Simpson Place
Limited public data on Simpson Place. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 96 Google reviews
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What this means for your family
This facility is an excellent option for families seeking affordable care or navigating Medicaid. However, you must be extremely vigilant regarding floor-level care; specifically, ask for documentation on call-bell response times and verify the current staffing ratios for the specific floor your loved one will occupy.
Google Reviews
Google Reviews
96 reviews on Google“Simpson Place is often praised for its professional admissions team and its accessibility for low-income residents using Medicaid. However, recent reviews highlight serious concerns regarding slow response times to call buttons, inadequate staffing on certain floors, and issues with facility cleanliness and maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Professional and helpful admissions/sales staff
- Affordable for low-income and Medicaid residents
- Compassionate skilled nursing and therapy teams
- Welcoming and friendly reception staff
Concerns
- Slow response times to call buttons/requests (mentioned by 2 reviewers)
- Inadequate staffing levels on certain floors (mentioned by 2 reviewers)
- Facility cleanliness and unpleasant odors (mentioned by 2 reviewers)
- Poor communication from administration/business staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 134 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how welcoming and professional your admissions and reception teams are; how do you ensure that same warmth is felt by the residents every day?
- 2With the skilled nursing and therapy teams being a known strength here, how do you coordinate medical care and medication management to ensure nothing is missed?
- 3What specific steps are being taken to ensure the facility stays fresh, clean, and well-maintained for the residents?
- 4How does the staff manage call button responses during busier times of the day to ensure residents aren't waiting long for assistance?
- 5Could you tell us a bit about the dining experience and how the menu is planned to keep mealtime enjoyable for everyone?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“My Father was admitted to Simpson Place for skilled nursing. The staff was caring, attentive, & happy to answer questions and concerns. Therapy team really helped my dad get stronger.”
“The problem that I have is you can push the call button and it takes over 2 hours for them to respond. Terrible customer service.”
“The discovery and move-in process with Corey was very good. My mother received good care while there. This is an older facility and could use some updating.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Simpson Place had several inspections in 2021 that identified issues regarding medication administration, service planning, and building safety standards such as lighting and sprinkler maintenance. All identified violations were documented as having been corrected by the facility within the required timeframe.
Aug 4, 2021Routine
Health Code (3 violations)
The facility failed to provide a locked area for all medications.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.
Jan 5, 2021Routine
Life Safety Code (5 violations)
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Ownership & Operations
Who Operates This Facility
Pf Sp Alf Ops II, LLC
for profit
STONEGATE SENIOR LIVING, LP
STACIE MCGRAW
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
96 reviews from families & visitors
Official Website
Visit simpsonplacedallas.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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