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based on 101 Google reviews
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Every family's needs are unique. We encourage you to visit Simpson Place in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Simpson Place is often praised for its professional admissions team and its accessibility for low-income residents using Medicaid. However, recent reviews highlight serious concerns regarding slow response times to call buttons, inadequate staffing on certain floors, and issues with facility cleanliness and maintenance.
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Key Review Excerpts
“My Father was admitted to Simpson Place for skilled nursing. The staff was caring, attentive, & happy to answer questions and concerns. Therapy team really helped my dad get stronger.”
“The problem that I have is you can push the call button and it takes over 2 hours for them to respond. Terrible customer service.”
“The discovery and move-in process with Corey was very good. My mother received good care while there. This is an older facility and could use some updating.”
Source: Texas Health & Human Services Commission
Key Findings
Simpson Place had several inspections in 2021 that identified issues regarding medication administration, service planning, and building safety standards such as lighting and sprinkler maintenance. All identified violations were documented as having been corrected by the facility within the required timeframe.
Health Code (3 violations)
The facility failed to provide a locked area for all medications.
The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Life Safety Code (5 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
Pf Sp Alf Ops II, LLC
for profit
STONEGATE SENIOR LIVING, LP
STACIE MCGRAW
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Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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