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Assisted Living

Bir Jv Llp

Families consistently rate this highly — reviewers highlight friendly and professional nursing staff. Schedule a visit to confirm the fit.

3504 Swiss Ave, Old East Dallas · Dallas, TX 7520412 bedsLicensed & Active
Google rating
4.1/5

based on 228 Google reviews

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Bir Jv Llp Assisted Living in Dallas, TX — Street View
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What this means for your family

This facility offers a clean environment and many staff members are noted for being exceptionally kind and professional. However, the presence of multiple, severe reports regarding hygiene neglect and missed medications is a significant red flag. If you choose this facility, you should implement frequent, unannounced visits to personally verify that your loved one's hygiene and medication needs are being met.

Google Reviews

Google Reviews

228 reviews on Google
Families often praise the facility for its friendly, professional nursing staff and the cleanliness of the building. However, there are serious, recurring allegations regarding neglect, including residents being left in soiled linens, missed medications, and inadequate hygiene care. While some visitors find the environment warm and welcoming, others report significant issues with staffing levels and communication from management.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean7.0Activities5.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Friendly and professional nursing staff
  • Clean and well-maintained facility
  • Welcoming and helpful reception/front desk
  • Engaging activity programs and events

Concerns

  • Neglect regarding hygiene and incontinence care (mentioned by 5 reviewers)
  • Inadequate staffing levels or slow response times (mentioned by 3 reviewers)
  • Issues with medication management (mentioned by 2 reviewers)
  • Loss of personal belongings or paperwork (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)3.42021(8)4.12022(30)4.32023(88)4.52024(54)4.22025(54)3.42026(5)

Distribution · 240 analyzed

5
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29
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How They Respond to Reviews

15%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about how friendly and professional the nursing staff is; how do you ensure that level of care remains consistent during shift changes?
  • 2With such a small, intimate community of 12 residents, what kind of personalized daily activities or social events do you have planned to keep everyone engaged?
  • 3Could you walk us through your specific process for medication management and how you track administration to ensure everything is perfectly accurate?
  • 4How do you handle communication with families regarding daily updates, and what is the best way for us to stay in the loop about our loved one's well-being?
  • 5What are your protocols for responding to urgent medical needs or emergencies during the overnight hours?
  • 6We want to make sure our loved one feels truly at home; how do you manage personal belongings and paperwork to ensure nothing ever gets misplaced?

Personalized based on this facility's data


Key Review Excerpts

The nurses and staff are very nice and very professional

Long-term resident's family · 2025★★★★★

The facility is beautiful. All of the staff meet you with smiles and ask if you need assistance. I toured this building and found that it as a pleasant change from the other buildings I toured.

Prospective resident's family · 2024★★★★★

My father was placed in respite care at Avir of Dallas on March 19th and 20th 2026 at this facility. He was returned to his house on Saturday morning the 21st soak and wet. He said he doesn’t recall being fed nor bathed.

Respite care family member · 2026☆☆☆☆
Source: 228 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bir Jv Llp

Organization Type

for profit

Administrator

MELISSA WALKER

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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