Avir at Dallas
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 228 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (75%)
Below average in Texas · Critically understaffed (RN) · Very high staff turnover · $8,018 in fines
What this means for your family
While some families report wonderful experiences with the management and nursing staff, the presence of highly specific and severe allegations regarding neglect and hygiene is a major red flag. If you choose this facility, you must implement frequent, unannounced visits to ensure your loved one's basic needs for hydration, feeding, and hygiene are being met.
Google Reviews
Google Reviews
228 reviews on Google“Families considering Avir at Dallas will find a polarizing environment where some residents receive exceptional, compassionate care from attentive nurses and management. However, there are serious, critical reports of neglect, including issues with hygiene, missed medications, and inadequate staffing levels during respite care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Clean and well-maintained facility
- Attentive business management and administration
Concerns
- Severe neglect regarding hygiene and basic needs (hydration/feeding) (mentioned by 2 reviewers)
- Inadequate staffing levels and slow response times (mentioned by 2 reviewers)
- Loss of important medical paperwork and personal belongings
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the recent inspections, what specific steps has the facility taken to improve the staffing levels and ensure enough caregivers are available for every resident?
- 2How do you ensure that medical emergencies are handled quickly and effectively during the overnight hours when fewer staff members are on site?
- 3What kind of daily activities or social outings do you have planned to keep residents engaged and active throughout the week?
- 4I noticed you are very active in the community; how does the management team typically engage with families to address any concerns that might arise?
- 5Can you tell me more about how the nursing team monitors changes in a resident's health to prevent any sudden medical complications?
- 6What is the process for communicating with families regarding any updates or changes in a loved one's care plan?
Personalized based on this facility's data
Key Review Excerpts
“From the moment she was transferred here we have experienced nothing but staff that really cares about the residents and patients. I am beyond grateful for Kim Bean, the business manager who ensures each resident has advocation and goes above and beyond everyday.”
“My father was placed in respite care at Avir of Dallas on March 19th and 20th 2026 at this facility. He was returned to his house on Saturday morning the 21st soak and wet. He said he doesn’t recall being fed nor bathed.”
“Do not send your loved ones there. My mom came home after 5 days of respite care at this facility with her lips dry and crusty as if she didn't drink water at all while there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
AVIR at Dallas shows persistent problems with medication management, fire safety systems, and infection control across multiple years and surveys. Families have filed complaints that triggered 14 deficiencies, including serious concerns about pressure ulcer care, respiratory care, and abuse reporting. While all deficiencies show correction dates, the facility has recurring issues with the same problem areas, particularly fire safety violations appearing in surveys from 2023 through 2025, suggesting ongoing challenges with maintaining compliance.
Nov 21, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 1, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jul 23, 2025Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
May 9, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 1, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 30, 2024Routine9
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Mar 19, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
4200 LIVE OAK ST OPCO LLC
JANELLE DILLON
Chain Affiliation
Avir Health Group
117 facilities nationwide
Chain avg rating: 2.3/5 · Rank 43 of 90
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
228 reviews from families & visitors
Official Website
Visit avirhg.com
Medicare data downloads
Original nursing home datasets
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