Simpson Place
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 95 Google reviews
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What this means for your family
The admissions and sales team provides an excellent, stress-free experience for new families. However, you must closely monitor floor-level care, specifically checking on nurse-to-patient ratios and how quickly call buttons are answered during night and weekend shifts.
Google Reviews
Google Reviews
95 reviews on Google“Simpson Place receives high praise for its admissions team and specific nursing leaders, particularly Cory Landrith, who many credit with making the transition process stress-free. However, recent reviews express serious concerns regarding slow response times to call buttons, inadequate staffing levels, and facility cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Professional and welcoming admissions/sales staff
- Compassionate nursing leadership
- Effective skilled nursing and therapy services
- Smooth transition and move-in process
Concerns
- Slow response to call buttons (mentioned by 2 reviewers)
- Inadequate staffing levels (mentioned by 2 reviewers)
- Facility cleanliness and odor (mentioned by 2 reviewers)
- Poor communication from business/financial staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 254 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates that vary slightly based on the star rating. Responses rarely engage with the specific details of the review, instead using pre-written phrases to acknowledge the rating.
Questions for Your Tour
- 1We've heard great things about how welcoming your admissions team is; could you walk us through what the transition process looks like for a new resident?
- 2How does the nursing team ensure that call buttons are answered promptly, especially during busy shifts?
- 3What specific steps are being taken to maintain the cleanliness and freshness of the resident living areas?
- 4Could you tell us more about the daily activities and social events available to keep residents engaged?
- 5How does the facility manage medication administration to ensure everything is handled accurately and on schedule?
- 6What is the protocol for handling medical emergencies or changes in health status during the night?
Personalized based on this facility's data
Key Review Excerpts
“My Father was admitted to Simpson Place for skilled nursing. The staff was caring, attentive, & happy to be answer questions and concerns. Therapy team really helped my dad get stronger.”
“Cory Landrith guided my sister and me, through the process, from the beginning. Cory and Staci McGraw are professional, kind individuals.”
“The problem that I have is you can push the call button and it takes over 2 hours for them to respond. Terrible customer service.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Simpson Place has significant quality concerns, with 22 of 30 deficiencies triggered by family complaints over three years. Recurring problems include care planning and assessments, medication management, and infection control. While the facility corrects violations when cited, the pattern of repeated issues in core care areas suggests ongoing operational challenges that families should carefully consider.
Mar 3, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 15, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Dec 5, 2025Complaint4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Feb 13, 2025Complaint6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 13, 2025Routine1
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
May 22, 2024Complaint4
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Hopkins County Hospital District
for profit
PF SP ALF OPS II, LLC
ERIKA PARRISH
Chain Affiliation
Stonegate Senior Living
24 facilities nationwide
Chain avg rating: 2.9/5 · Rank 4 of 13
Ownership & Management
Owners
Hopkins County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Official Website
Visit simpsonplacedallas.com
Medicare data downloads
Original nursing home datasets
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