Loading EveryPlace content…
A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 364 Google reviews
Email Shorepointe Nursing Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Shorepointe Nursing Center has a middle-range Medicare overall rating. Strengths include highly effective physical and occupational therapy. Some reviewers note concerns about poor food quality and unappealing meals (mentioned by 14 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
ShorePointe Nursing Center receives high praise for its physical and occupational therapy programs, with many patients reporting successful recoveries and compassionate care from specific staff members. However, the facility faces significant criticism regarding inconsistent nursing care, poor communication during medical transitions, and frequent complaints about food quality. Families should be aware that while many have positive experiences, there are recurring reports of staffing shortages and slow response times, particularly during night shifts.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 211 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My mom had a right hip replacement and I took her to this facility for rehab. She was only there for a little over a week but the entire staff here was really, really nice and attentive. Her nurse Jason really took care of her of needs.”
“The physical therapy department is top notch!!!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
ShorePointe Nursing Center has extensive deficiency patterns with families filing multiple complaints about medication management, resident safety, and infection control. The facility shows recurring issues across surveys with medication errors, accident prevention, and care planning, suggesting systemic problems that persist despite corrections. Given the high number of complaint-triggered deficiencies (24 out of 68), families should carefully evaluate this facility's ability to provide consistent, safe care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Shorepointe Nursing Center
for profit
Optalis Health & Rehabilitation
37 facilities nationwide
Chain avg rating: 2.5/5 · Rank 18 of 37
Owners
Om Holdco, LLC
Owner · Organization
Charles Franklin LLC
Owner (parent company) · Organization
Charles Westland LLC
Owner (parent company) · Organization
Dilipbhai & Kalavati Patel Family Trust
Owner (parent company) · Organization
Hemant Shah 2018 Irrevocable Trust
Owner (parent company) · Organization
Optalis Lp Investors 1, LLC
Owner (parent company) · Organization
Optum Management Solutions. INC
Owner (parent company) · Organization
Paar 108 LLC
Owner (parent company) · Organization
Pinal R. Patel 2017 Irrevocable Trust F/b/o Aarna R. Patel
Owner (parent company) · Organization
Pinal R. Patel 2017 Irrevocable Trust F/b/o Ansh R. Patel
Owner (parent company) · Organization
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020
Owner (parent company) · Organization
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020
Owner (parent company) · Organization
Dunn, Charles
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Shah, Hemant
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
364 reviews from families & visitors
Official Website
Visit optalishealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Cranberry Park @ Shorepointe Village
< 1 miAssisted Living · St. Clair Shores, MI
Beechwood Manor INC.
< 1 miAssisted Living · St. Clair Shores, MI
Beechwood Living Center
< 1 miAssisted Living · Taylor, MI
American House Lakeshore
1.4 miAssisted Living · St. Clair Shores, MI
American House Lakeshore
1.4 miAssisted Living · St Clair Shores, MI
Regency at St. Clair Shores
1.6 miNursing Home · St. Clair Shores, MI