American House Lakeshore
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 75 Google reviews
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What this means for your family
American House Lakeshore is highly regarded for its compassionate staff and engaging activity programs, making it a strong contender for those seeking a vibrant community. However, families should be prepared for annual rent increases and should clarify all potential extra fees during the initial contract review.
Google Reviews
Google Reviews
75 reviews on Google“American House Lakeshore is widely praised for its clean, well-maintained facility and a dedicated, compassionate staff that makes residents feel like family. Families frequently highlight the high quality of memory care and the variety of engaging activities, though some concerns have been raised regarding rising costs and occasional lapses in maintenance or staffing responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- Diverse and engaging activity calendar
- Strong memory care support
Concerns
- Annual rent increases (mentioned by 2 reviewers)
- Occasional maintenance issues (spiderwebs, carpet stains) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 79 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your activity calendar seems quite diverse; could you walk me through what a typical afternoon looks like for a resident here?
- 2We appreciate how responsive you are to feedback online; how do you typically communicate with families regarding annual rate adjustments or changes to service costs?
- 3Given the intimate size of the 27-resident community, how does your team ensure that the facility stays pristine and well-maintained throughout the year?
- 4What specific protocols or staff training do you have in place to handle medical emergencies, especially during the overnight hours?
- 5Since you have a strong reputation for memory care, how do you tailor your engagement activities to suit the different cognitive needs of your residents?
- 6How do you balance the need for regular maintenance with the daily comfort and privacy of the residents living here?
Personalized based on this facility's data
Key Review Excerpts
“My husband has been a resident in Memory Care for a year. He has been treated with respect, dignity and love by the entire staff. They know him well.”
“My mother moved into Lakeshore Memory Care unit in December 2021 and it has been a wonderful experience for her and us! The staff is awesome! I can't say enough about them, they are caring, observant, kind, fun to be with and truly care about and know each resident.”
“While this is not inexpensive, I feel the facility, the staff, the amenities, food and activities are all excellent. It feels more like a nice hotel than a senior home.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding food safety practices, such as undated and improperly stored food, as well as incidents involving resident supervision and hygiene. While some kitchen issues were corrected on-site, the facility has faced investigations into resident falls and staff failure to maintain cleanliness in resident rooms.
Jun 11, 2025Routine
Perishable food items not stored safely; multiple ice cream containers left open without lids and not dated.
Multiple items in the walker freezer and refrigerator were not dated.
Multi-use items such as mixer and coffee pot observed soiled.
Aug 5, 2024Complaint
Inadequate care and supervision: A resident sustained facial bruising after a fall where staff had not completed rounds for the duration of the shift; additionally, a staff member failed to clean urine from a resident's floor.
May 14, 2024RoutineCleanReport
No deficiencies found during this inspection.
Feb 27, 2023RoutineCleanReport
No deficiencies found during this inspection.
Oct 26, 2022OtherCleanReport
No deficiencies found during this inspection.
Nov 19, 2021OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Sabra Midwest Operations Xiii, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit americanhouse.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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