Assisted Living · St. Clair Shores, MI
26101 Jefferson Ave., St. Clair Shores, MI 48081
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 92 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Cranberry Park @ Shorepointe Village highly. Reviewers highlight: highly engaging activities and events, personalized 'neighborhood' living environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Cranberry Park @ ShorePointe Village receives polarized feedback, with many families praising the engaging activities, personalized 'neighborhood' living setup, and dedicated staff. However, there are serious, recurring allegations from some families regarding neglect, poor hygiene, and unresponsive caregiving, particularly concerning call lights and basic resident needs.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise specific staff members as exceptional, others report severe neglect and unprofessionalism.
Staff are described as accommodating and responsive by some, though others report being ignored.
Opinions are split between those who find the facility clean and those reporting severe hygiene failures.
Reviewers appreciate the neighborhood-style dining which feels less overwhelming than traditional cafeterias.
Multiple reviewers highlight the activities director as exceptional and praise the variety of social events.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
Key Review Excerpts
“The setup here is fantastic. The neighborhood idea is great because grandma doesn't eat (and do other activities) in a huge cafeteria like most places, it's in her 'neighborhood' with people she became familiar with.”
“Amy knows every resident by name and will go to their rooms to encourage them to come to the many wonderful events that Amy puts on for them all.”
“My grandfather was brought here for rehab and it was one of the worst expirences for him and our family. He was ignored, talked down to by staff and not taken care of.”
Wbh Alf #1, LLC D/B/A Shorepointe Village
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit optalishealthcare.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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