American House Lakeshore
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 75 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate care and vibrant activity program, making it a strong choice for many families. However, be prepared for annual rent increases and verify the current status of facility maintenance, as some families have noted minor upkeep issues in common areas.
Google Reviews
Google Reviews
75 reviews on Google“American House Lakeshore is widely praised for its compassionate, attentive staff and clean, well-maintained facilities. Families frequently highlight the supportive environment in both independent and memory care, noting that the team goes above and beyond to ensure resident comfort and happiness. While most experiences are highly positive, some concerns have been raised regarding facility maintenance, dining room service, and annual rent increases.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Clean and well-maintained facility
- Engaging and diverse activity calendar
- Supportive and smooth transition process
Concerns
- Annual rent increases and additional fees (mentioned by 2 reviewers)
- Facility maintenance issues (carpet stains, exterior upkeep) (mentioned by 2 reviewers)
- Inconsistent dining room service (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 168 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to resident feedback online; how do you typically incorporate family and resident suggestions into your daily operations?
- 2With the variety of activities on your calendar, could you walk us through what a typical social afternoon looks like for a new resident looking to make friends?
- 3We understand that costs can evolve over time; could you explain how your annual rent adjustments are structured and what transparency we can expect regarding potential additional fees?
- 4I noticed the facility is quite large with 232 residents; how do you ensure that the dining room service remains consistent and attentive for everyone during peak hours?
- 5We appreciate the clean environment here; what is your current process for addressing routine maintenance requests or refreshing common areas like carpeting to keep the facility looking its best?
- 6In the event of a medical concern or emergency, what is the specific protocol for notifying family members and coordinating with outside healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“My husband has been a resident in Memory Care for a year. He has been treated with respect, dignity and love by the entire staff. They know him well.”
“The staff is awesome! I can't say enough about them, they are caring, observant, kind, fun to be with and truly care about and know each resident. The rooms are always clean, the grounds are kept up and the food is delicious.”
“From the second we started when our mom could walk and talk and exist fairly independently to those last sacred hours in hospice, the staff went beyond every level of care to help us accompany our mom.”
Ownership & Operations
Who Operates This Facility
Sabra Midwest Operations Xiii, LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit americanhouse.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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