Sherwood Oaks Post Acute
Strong Medicare quality ratings; families often praise exceptional rehabilitation and therapy services. Still worth an in-person visit.
based on 134 Google reviews
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What this means for your family
This facility is an excellent choice for patients focused on intensive physical or occupational therapy, as their rehab team is consistently rated as top-tier. However, if your loved one requires strict medication schedules or frequent assistance with call bells, you should closely monitor these specific areas during your stay, as multiple families have reported lapses in these services.
Google Reviews
Google Reviews
134 reviews on Google“Families considering Sherwood Oaks Post Acute will find a facility highly praised for its exceptional rehabilitation, physical therapy, and a clean, bright environment. While many reviewers laud the compassionate nursing and therapy teams, there are significant, serious concerns regarding inconsistent medication administration, slow response to call buttons, and occasional issues with food temperature.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy services
- Clean, bright, and well-maintained facility
- Compassionate and professional nursing staff
- Effective and communicative admissions and social work teams
Concerns
- Delayed response to call buttons and patient requests (mentioned by 4 reviewers)
- Inconsistent medication administration or delays (mentioned by 3 reviewers)
- Food temperature and quality issues (mentioned by 3 reviewers)
- Staffing shortages or slow response during off-hours (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 136 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and therapy services; could you tell us more about how the therapists work with residents to reach their goals?
- 2How do you ensure that call buttons are answered promptly, especially during the overnight or off-hours?
- 3What steps does your nursing team take to ensure medication is administered accurately and on a consistent schedule?
- 4Could you tell us a bit about the dining experience, specifically how you ensure meals are served at the right temperature and quality?
- 5What kind of daily activities or social programs are available to keep residents engaged and active?
- 6In the event of a medical emergency during the night, what is the protocol for getting immediate care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“He went in few days after his surgery in a wheelchair and came out walking with his walker better than he did before. He did more rehab here in 6 weeks than he did in another facility in Colorado that he was at for 12 weeks for his other hip.”
“The facility is clean, bright and smells nice. The therapists are great and he receives therapy 5 days a week. Communication with the patient and family is clear and thorough.”
“The nurses are amazing. It's so clean and bright. The P/T DEPT keeps my ex busy and learning how to use his new leg.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sherwood Oaks Post Acute shows a concerning pattern with families filing 19 complaints that revealed deficiencies in care planning, treatment quality, and resident rights. The facility repeatedly struggles with care planning development, fire safety systems, and nutrition services. While all violations show correction dates, the frequency of complaint-triggered findings suggests ongoing issues with basic care standards that families should investigate thoroughly before placement.
Jul 31, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Mar 3, 2025Complaint1
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Feb 6, 2025Routine16
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jan 28, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Dec 30, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Dec 17, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Sherwood Oaks Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 15 of 260 (Best)
Ownership & Management
Owners
Providence Group INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
134 reviews from families & visitors
Official Website
Visit sherwoodoakspa.com
Medicare data downloads
Original nursing home datasets
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