Atria Grand Oaks

The inspection identified two deficiencies: one Type A citation regarding the accessible outdoor swimming pool, and one Type B citation concerning the lack of current liability insurance documentation. The facility was otherwise found to have appropriate safety measures, such as fire safety equipment and proper chemical storage.

The inspection identified two deficiencies: one Type A citation regarding the accessible outdoor swimming pool, and one Type B citation concerning the lack of current liability insurance documentation. The facility was otherwise found to have appropriate safety measures, such as fire safety equipment and proper chemical storage.

This report details a complaint investigation concerning an alleged illegal eviction. While the allegation was found to be substantiated based on the evidence reviewed, the inspection cited two deficiencies related to facility policy compliance and the handling of resident conduct. Both deficiencies are classified as Type B, indicating non-compliance that requires corrective action.

The investigation was conducted regarding allegations of inadequate food service and unsanitary conditions. While the complaint noted issues with undercooked food and worn dining furniture, the Licensing Program Analyst determined that these concerns did not pose a direct danger or affect the overall operation of the facility. Consequently, no citations were issued.

The inspection was a follow-up/case management visit concerning a self-reported incident of physical abuse. The Department concluded an analysis and determined that a civil penalty was warranted for the physical abuse. The facility was cited for a violation of personal rights due to the documented physical abuse.

The facility underwent a required annual evaluation conducted by the Licensing Program Analysts. The inspection covered kitchen, bedrooms, restrooms, common areas, and administrative records. No deficiencies were cited during the visit, indicating compliance with observed standards.

The facility underwent a required annual evaluation conducted by the Licensing Program Analysts. The inspection covered kitchen, bedrooms, restrooms, common areas, and administrative records. No deficiencies were cited during the visit, indicating compliance with observed standards.

The facility underwent an unannounced Case Management - Incident visit to investigate a self-reported incident from 01/22/2025. The investigation included a physical tour and interviews with staff and a resident. No citations were issued as there was insufficient evidence to prove a violation occurred.