Sunrise of Westlake Village

The facility underwent an unannounced annual inspection. The LPA observed the reception, lobby, dining room, kitchen, and activity room, noting that required postings were visible and the food supply was sufficient. The report indicates that no deficiencies were observed during this visit, though the inspection was incomplete due to time constraints.

This report details a complaint investigation conducted on 04/14/2025 regarding allegations of neglect and improper care. All specific allegations cited in the report were reviewed, and the investigation concluded that all claims were 'Unsubstantiated' based on record review and staff interviews.

The facility underwent a required annual inspection, which was conducted unannounced. The initial physical plant tour noted several areas in compliance, including functional appliances, proper food storage, and operational safety equipment. However, due to time constraints, the full annual inspection was deferred to a follow-up visit, and no deficiencies were cited at the time of this report.

The facility underwent a required annual visit on October 13, 2023. The inspection noted that while general areas were clean and operational, perishable food items were found to be past their expiration dates in the kitchen. No other deficiencies were cited during the review of common areas, records, or safety protocols.

The facility underwent a required annual inspection focusing on infection control practices. The report notes that common areas, kitchen, and restrooms were observed to be clean and in good condition. Overall, the facility was found to be in compliance, with no deficiencies cited at this time.

The investigation was conducted following a complaint alleging staff restrained a resident. The allegation was substantiated, and the report cites one deficiency related to the resident's right to safe and comfortable accommodations. Immediate corrective action is required, including staff retraining on restraint-free care.

This report details a complaint investigation regarding staff providing an uncomfortable environment due to secondhand smoke. The allegation was deemed Unsubstantiated after interviews and observation. No deficiencies were cited at this time.

The facility underwent an unannounced Case Management visit following an incident report. The Licensing Program Analyst interviewed staff and spoke with the resident. No deficiencies were cited during this inspection.