Public Google reviewers rate this highly and often mention compassionate and experienced caregiving staff. Schedule a visit to confirm the fit.
based on 60 Google reviews

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Public Google reviewers rate Sunrise of Westlake Village highly. Reviewers highlight: compassionate and experienced caregiving staff, beautiful, well-maintained, and clean facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sunrise of Westlake Village is highly regarded by families for its exceptionally compassionate and long-tenured caregiving staff. Reviewers frequently praise the beautiful, hotel-like grounds and the high quality of engagement in memory care, though one recent reviewer raised significant concerns regarding food quality and rising costs.
Quality Themes
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Distribution · 63 analyzed
The owner relies heavily on a small set of pre-written templates that are rotated based on the review type. While they attempt to personalize by using the reviewer's name, the core of the message is almost always a copy-paste block of text.
Personalized based on this facility's data
Key Review Excerpts
“The staff there have been amazing. They handle my mother’s care, expertly, compassionately, and appropriately.”
“The staff is so kind, patient and caring and I really feel my parents needs are being met. Along with great care there are so many wonderful activities and community engagements.”
“The transition for my father was not easy and the staff was incredible at helping him adjust.”
Source: CA Community Care Licensing Division
The facility underwent an unannounced annual inspection. The LPA observed the reception, lobby, dining room, kitchen, and activity room, noting that required postings were visible and the food supply was sufficient. The report indicates that no deficiencies were observed during this visit, though the inspection was incomplete due to time constraints.
This report details a complaint investigation conducted on 04/14/2025 regarding allegations of neglect and improper care. All specific allegations cited in the report were reviewed, and the investigation concluded that all claims were 'Unsubstantiated' based on record review and staff interviews.
The facility underwent a required annual inspection, which was conducted unannounced. The initial physical plant tour noted several areas in compliance, including functional appliances, proper food storage, and operational safety equipment. However, due to time constraints, the full annual inspection was deferred to a follow-up visit, and no deficiencies were cited at the time of this report.
The facility underwent a required annual visit on October 13, 2023. The inspection noted that while general areas were clean and operational, perishable food items were found to be past their expiration dates in the kitchen. No other deficiencies were cited during the review of common areas, records, or safety protocols.
The facility underwent a required annual inspection focusing on infection control practices. The report notes that common areas, kitchen, and restrooms were observed to be clean and in good condition. Overall, the facility was found to be in compliance, with no deficiencies cited at this time.
The investigation was conducted following a complaint alleging staff restrained a resident. The allegation was substantiated, and the report cites one deficiency related to the resident's right to safe and comfortable accommodations. Immediate corrective action is required, including staff retraining on restraint-free care.
This report details a complaint investigation regarding staff providing an uncomfortable environment due to secondhand smoke. The allegation was deemed Unsubstantiated after interviews and observation. No deficiencies were cited at this time.
Szr Westlake Village; Sunrise Senior Living Mgt
KENNEDY, EDITH
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60 reviews from families & visitors
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Visit sunriseseniorliving.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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