Shady Trails Senior Care
Families consistently rate this highly — reviewers highlight attentive and caring staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
Watch Shady Trails Senior Care
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility has a historical reputation for being a clean, warm, and family-oriented environment. However, recent reviews suggest a significant decline in care quality and food standards following a change in ownership, so families should conduct an in-person visit to verify current standards.
Google Reviews
Google Reviews
10 reviews on Google“Families may find comfort in the highly praised, attentive nursing staff and the clean, well-maintained environment. However, there is significant concern regarding a recent change in ownership and a potential decline in the quality of food and healthcare engagement.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Clean and spotless facility
- Responsive management
- Welcoming environment for families
Concerns
- Decline in food quality and healthcare engagement under new ownership
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
The owner provides personalized responses that use the reviewer's name and express genuine emotional connection to the residents. The tone is warm, professional, and emphasizes the honor of providing care.
Questions for Your Tour
- 1It is so wonderful to see how clean and well-maintained the facility is; what is your team's routine for keeping the common areas so spotless?
- 2We noticed how responsive the management is to feedback; how do you typically involve families in discussions about care improvements?
- 3Since this is such a small, intimate community, how do you plan daily activities to ensure residents stay engaged and social?
- 4Could you tell us more about how the staff manages medical needs or emergencies during the overnight hours?
- 5We want to make sure the dining experience is something they look forward to; how has the menu evolved recently to ensure variety and quality?
- 6How does the communication flow between the care team and family members regarding any changes in a resident's daily well-being?
Personalized based on this facility's data
Key Review Excerpts
“The staff are professional and kind as well as caring and compasionate. They paid close attention to all our concerns and made us feel welcomed and part of the team caring for our mom!”
“Very helpful and caring individuals. Lori and Elizabeth have been super responsive and are as sweet as can be :)”
“There is a New owner and the house is called Shady Trails Assisted Living. The owner is not putting the new name out there. Wonder why? Oh! Because those who had their loved one there would tell you the health care, food and engagement was just alarming”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Shady Trails Senior Care had two health code violations in November 2023 regarding medication storage and food handling, both of which were corrected. Additionally, an administrative penalty was issued in March 2026 due to insufficient staffing for emergency evacuations.
Mar 27, 2026EnforcementPenaltyReport
Administrative Penalty — 553.253(c)(3)(F) The facility failed to have sufficient staff to ensure safe evacuation of the facility in the event of emergency.
Nov 1, 2023Routine
Health Code (2 violations)
The facility failed to provide a locked area for all medications.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Ownership & Operations
Who Operates This Facility
Shady Trails Ops, LLC
for profit
TERRI SMITH
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Cedar Ridge Alzheimer's Special Care Center
2.0 miAssisted Living · Cedar Park, TX
Avalon Memory Care Cedar Park
2.2 miAssisted Living · Cedar Park, TX
Shenandoah Assisted Living in North Austin, LLC
2.3 miAssisted Living · Cedar Park, TX
Monarch at Cedar Park
2.6 miAssisted Living · Cedar Park, TX
The Enclave at Cedar Park Senior Living
3.3 miAssisted Living · Cedar Park, TX
The Center at Parmer
4.5 miNursing Home · Austin, TX