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Public Google reviewers rate this highly and often mention attentive and caring staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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Public Google reviewers rate Shady Trails Senior Care highly. Reviewers highlight: attentive and caring staff, clean and spotless facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families may find comfort in the highly praised, attentive nursing staff and the clean, well-maintained environment. However, there is significant concern regarding a recent change in ownership and a potential decline in the quality of food and healthcare engagement.
Quality Themes
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Concerns
Rating Trends
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Distribution · 20 analyzed
The owner provides personalized responses that use the reviewer's name and express genuine emotional connection to the residents. The tone is warm, professional, and emphasizes the honor of providing care.
Personalized based on this facility's data
Key Review Excerpts
“The staff are professional and kind as well as caring and compasionate. They paid close attention to all our concerns and made us feel welcomed and part of the team caring for our mom!”
“Very helpful and caring individuals. Lori and Elizabeth have been super responsive and are as sweet as can be :)”
“There is a New owner and the house is called Shady Trails Assisted Living. The owner is not putting the new name out there. Wonder why? Oh! Because those who had their loved one there would tell you the health care, food and engagement was just alarming”
Source: Texas Health & Human Services Commission
Key Findings
Shady Trails Senior Care had two health code violations in November 2023 regarding medication storage and food handling, both of which were corrected. Additionally, an administrative penalty was issued in March 2026 due to insufficient staffing for emergency evacuations.
Administrative Penalty — 553.253(c)(3)(F) The facility failed to have sufficient staff to ensure safe evacuation of the facility in the event of emergency.
Health Code (2 violations)
The facility failed to provide a locked area for all medications.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Shady Trails Ops, LLC
for profit
TERRI SMITH
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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