Avalon Memory Care Cedar Park
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
Avalon is a strong candidate for families seeking a small, intimate, and compassionate environment, especially following recent leadership changes that have improved cleanliness and food quality. However, because of serious allegations regarding hygiene and unmonitored health declines, you should proactively ask about their protocols for monitoring physical changes and their specific procedures for daily hygiene checks.
Google Reviews
Google Reviews
19 reviews on Google“Avalon Memory Care is highly regarded for its warm, home-like atmosphere and a staff that treats residents with genuine compassion and dignity. While many families praise the recent improvements in leadership and cleanliness, there are serious, critical allegations from a few reviewers regarding neglect and rapid decline in care quality during specific periods.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Warm, home-like environment
- Clean and well-maintained facility
- Strong leadership and accountability
Concerns
- Allegations of neglect regarding hygiene and physical safety (mentioned by 2 reviewers)
- Rapid decline in resident well-being/monitoring (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
The owner provides highly empathetic and personalized responses that acknowledge specific family members and staff members mentioned in the reviews. The tone is consistently warm, professional, and focused on the dignity and honor of providing care.
Questions for Your Tour
- 1It is wonderful to see how much the leadership engages with the community online; how does that same level of accountability translate to the daily care of residents?
- 2Since this facility has such a warm, home-like atmosphere, how do you incorporate personalized daily activities to keep residents engaged?
- 3With a smaller, intimate community of 25, how do you ensure that every resident's specific hygiene and personal care needs are closely monitored throughout the day?
- 4What specific protocols are in place to ensure resident safety and physical well-being, especially during the night shifts?
- 5How does the staff approach monitoring changes in a resident's health or cognitive decline to ensure care plans are updated immediately?
- 6Can you tell me more about how the staff maintains the cleanliness and high standards of the facility that people often mention?
Personalized based on this facility's data
Key Review Excerpts
“The caretakers genuinely care and have taken excellent care of my mother. Some of the memory care facilities I toured were nice, but also felt overwhelming and too large. My mom can be very anxious, so a smaller place was a better fit for her.”
“Since Cecilia Garza, who goes by Cece, became the new director, the change at this memory care facility has been remarkable. She has truly turned the place around — from hiring a new cook to addressing staffing issues and holding people accountable.”
“I’m a helicopter granddaughter and have a 24/hr camera in my grandmother’s room. I check it often. I’ve been brought to tears by the patience, and tenderness that my grandmother is treated with especially in her most vulnerable moments.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Avalon Memory Care Cedar Park has had previous inspections resulting in violations related to food handling, abuse reporting policies, fire drill documentation, and sprinkler system maintenance. However, there are currently no active enforcement actions listed against the facility.
Nov 28, 2022Routine
Health Code (2 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation.
Dec 7, 2018Routine
Life Safety Code (2 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Atkinson Management LLC
for profit
TIM SEIB
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit avalonmemorycare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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