Serenity Care Kingston
Limited public data on Serenity Care Kingston. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 22 Google reviews
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What this means for your family
The facility has shown a significant upward trend in recent years, with new reviews praising the renovated environment and staff kindness. However, because of the severity of past allegations regarding medication errors and physical oversight, you should specifically ask for recent documentation regarding medication administration logs and incident reporting protocols.
Google Reviews
Google Reviews
22 reviews on Google“Families may find comfort in the facility's recent positive feedback regarding its beautiful, remodeled environment and the kindness of the staff during holiday events. However, there is a significant history of severe allegations involving medical negligence, medication errors, and physical bruising that require thorough investigation.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive staff members
- Beautifully remodeled, home-like atmosphere
- Engaging holiday events for families
- Clean and well-maintained facility
Concerns
- Allegations of physical bruising and lack of oversight (mentioned by 2 reviewers)
- Medication management errors
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It is wonderful to see how beautifully remodeled and well-maintained the facility is; how do you maintain that home-like atmosphere for the residents?
- 2We noticed how much you value family connection through your holiday events; are there other ways families can stay involved in daily life here?
- 3Can you walk us through your specific protocols for medication administration and how you ensure accuracy for every resident?
- 4How does the nursing staff monitor residents closely to ensure their physical safety and prevent any accidental injuries or bruising?
- 5What is the process for communicating important updates or changes in a resident's health to their family members?
- 6We would love to hear more about the dining experience and how the menu is planned to keep residents engaged during meal times?
Personalized based on this facility's data
Key Review Excerpts
“The staff is exceptional and took great care of my sister. I can't speak highly enough about the facility.”
“We’ve been to serenity care quite a few times for the fun events they have during the holidays. My kids always have a good time and the residents are always so kind and seem so happy when we go.”
“Professional staff,just remodeled,and it is so beautiful,feels like home,good food,and most importantly staff who go above and beyond!”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Serenity Care Kingston underwent 18 inspections, resulting in 8 clean reports and 24 documented violations. Findings from these inspections included issues regarding medication documentation, staff training compliance, and incidents involving resident safety and privacy.
Feb 24, 2026RoutineCleanReport
No deficiencies found during this inspection.
Jan 27, 2026Routine
Approximately 8 inches of snow accumulation was blocking the exit doors of the 300 hallway, Secured Dementia Dining Room, and 400 hallway.
A medication administration record incorrectly documented a resident receiving 35 units of insulin instead of the prescribed sliding scale dose.
Staff failed to notify the doctor as required by the resident's sliding scale insulin order following a high blood glucose reading.
Nov 24, 2025Routine
A resident's bedside mobility device was not attached to the bed frame, posing a risk of injury or entrapment.
A resident's initial support plan was not completed within the required 72-hour window following admission to the Secure Dementia Care Unit.
Aug 26, 2025Routine
An employee handled a resident roughly and struck them in the back with a closed fist during a shower.
A grey wheeled utility cart was blocking the egress from the dining room exit door to the parking lot.
Jun 3, 2025Routine
During a fire drill on 5/31/25, residents refused to evacuate the building to the designated meeting place.
A written cognitive preadmission screening was not completed for a resident admitted to the Secure Dementia Care Unit on 5/9/25.
May 20, 2025Routine
Residents did not receive prescribed daily blood glucose checks at 4:00 P.M., and a resident received an incorrect dosage of medication at 9:00 P.M.
Apr 9, 2025Routine
Resident #1 was not evacuated during fire drills from October 2024 through March 2025 without a written physician certification that the resident is actively dying.
There was no written informed consent from Resident #1 or their power of attorney regarding the decision not to evacuate during fire drills.
The designated staff member failed to notify the resident and staff that the resident was not to be evacuated during fire drills conducted between October 2024 and March 2025.
Feb 7, 2025RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Serenity Care Kingston LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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