Maple Ridge Rehabilitation & Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 70 Google reviews
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What this means for your family
This facility is an excellent choice for those prioritizing high-quality physical and occupational therapy for recovery. However, if your loved one requires frequent communication with family, you should verify that the night shift staff remains as responsive and professional as the daytime team.
Google Reviews
Google Reviews
70 reviews on Google“Families considering Maple Ridge will find a facility highly praised for its exceptional rehabilitation therapy and compassionate nursing staff. While many residents experience successful recoveries, some families have reported serious concerns regarding communication with staff during night shifts and unpleasant odors on specific floors.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and physical therapy
- Compassionate and professional nursing staff
- Clean and well-maintained environment
- Friendly and attentive administrative and intake teams
Concerns
- Communication issues and unresponsive staff during evening/night shifts (mentioned by 2 reviewers)
- Unpleasant odors on certain floors
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed how much you engage with your community feedback online; how does your team use resident and family suggestions to improve the facility?
- 2With a smaller, intimate community of 92 residents, how do you ensure each person receives personalized attention during busy shifts?
- 3Could you tell us more about your current plans or initiatives to increase the number of caregivers available on the floor?
- 4What specific protocols do you have in place to ensure medical emergencies are handled quickly and effectively during the night?
- 5What kind of daily activities or social outings do you organize to keep residents active and connected with one another?
- 6How does the nursing team monitor and address any changes in a resident's health or physical needs throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The Physical Therapists and Occupational Therapists were the kindest, most encouraging and helped me to walk again and get up and down stairs so I could return home.”
“I like to thank all the staff here they were very kind and passionate all the shifts was very helpful with me all the nurses to therapy and all the aides made the experience very pleasant”
“95% of the nurses are awesome. I would highly recommend here. She came here Maple ridge for 30 days and was very strong and happy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
2
measures
1
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, with 7 of 22 deficiencies stemming from family reports about care concerns. The facility shows recurring issues with nutrition and hydration, care planning and assessments, and resident rights including participation in care decisions. While all violations appear corrected by the facility, the pattern of complaints and repeat deficiencies in core care areas warrants careful consideration during visits.
Sep 3, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Jun 18, 2025Routine2
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
May 1, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 8, 2025Complaint2
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Oct 9, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 9, 2024Routine7
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Maple Ridge Rehabilitation & Healthcare Center
for profit
Chain Affiliation
Century Healthcare
9 facilities nationwide
Chain avg rating: 1.9/5 · Rank 3 of 10 (Best)
Ownership & Management
Owners
Century III Pennsylvania Holdco LLC
Owner · Organization
Century III Tbd Holdco LLC
Owner (parent company) · Organization
Kulanu Oc Trust
Owner (parent company) · Organization
Dobkin, Ari
Owner (parent company)
Klein, Efraim
Owner (parent company)
Strimbu, Tina
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit mapleridgerhc.com
Medicare data downloads
Original nursing home datasets
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